Job Postings For San Ramon And The Local Community
Employers, you will be able to post jobs for the local community. There will be a small charge in order to keep the rift raft out. Corporations and businesses of all sizes need top quality people from the local area. My San Ramon website will give your business another online channel to find these top quality people.
Additionally, this website will provide an opportunity as a marketing and advertising area for your business. We are still working out the details for the advertising rates.
Employment Opportunities
Positions available
Position: [position]
Description: [description]
Requirements: [requirements]
Take a look at some of the job posting for San Ramon and the local community from Craigs List below.
Accounting Manager (Full-Time Exempt) (danville / san ramon)
Thursday, November 20, 2008
Pacific Convenience & Fuels LLC (PCandF) is an exciting, growing company based in San Ramon, California. We are currently in the process of a major acquisition of convenience stores and retail gas sites in the western United States and are gearing up to meet demand. Pacific Convenience & Fuels LLC is a stable company with a clear vision of becoming one of the largest independent convenience store operators on the West Coast. We invite you to discover Pacific Convenience & Fuels LLC
the new face of convenience stores
for company growth and career opportunity. SUMMARY: The Accounting Manager is responsible for the accurate and timely accounting (and related management information) for petrol.. .. read more..
Sr. Oracle Business Systems Analyst (danville / san ramon)
Thursday, November 20, 2008
Sabrix Inc. (www.sabrix.com) is growing quickly! We are a leading provider of transaction tax management solutions to companies of all sizes, enabling Finance, Tax and IT professionals to achieve accurate, timely and cost-effective compliance. Our flagship offering, the Sabrix Application Suite, provides Consolidated Transaction Tax Management software and services, enabling global enterprise to manage sales, use, value-add, excise and specialty taxes with consistency, accuracy, control and efficiency. In addition, Sabrix offers Sabrix MTS, a complete outsourced sales and use tax compliance service for growing small- to mid-sized companies. Sabrix MTS combines an on-demand version of our en.. .. read more..
Tax Manager needed for CA's largest based CPA firms (danville / san ramon)
Thursday, November 20, 2008
The leadership team of Armanino McKenna LLP is comprised of dedicated professionals from the top local, regional and national firms. Serving thousands of companies, we offer tremendous growth opportunities. We are now seeking an ambitious Tax Manager to compliment our team in San Ramon. RESPONSIBILITIES ▪Adhere to the highest degree of professional standards and insure client confidentiality ▪Manage multiple client engagements ▪Provide effective solutions to client issues ▪Develop, maintain, and strengthen client relationships ▪Be an integral part of the department and Firm management ▪Participate in marketing activities ▪Train and motivate staff .. .. read more..
SAT Prep Instructor (danville / san ramon)
Thursday, November 20, 2008
POSITION: SAT Prep Course Instructor Part-Time Job, one to two days a week in the evening during the 2008 - 2009 School Year teaching the English section of the SAT Prep course. JOB QUALIFICATIONS: 2 Years of experience working with school-age children Must have a flexible schedule and available to work between the hours of 6:00 10:00 PM during the school year (January June 2009) Must have your own vehicle Dependable, prompt, and ability to be flexible You must truly enjoy working with children and teens and be able to maintain discipline while directing their learning experience LOCATION: We are looking for instructors living in and or around the San Ramon area. COMPEN.. .. read more..
After School Enrichment Instructors (danville / san ramon)
Thursday, November 20, 2008
POSITION: After School Enrichment Instructors Part-Time Job, one to two days a week in the afternoon during the 2008 - 2009 School Year teaching your program at Elementary Schools in San Ramon. Subjects desired include English, Reading, Math, Logic and Critical Thinking, Dance and Visual Arts. Other proposals will also be accepted and held for later sessions. JOB QUALIFICATIONS: 2 Years of experience working with school-age children Must have a flexible schedule and available to work between the hours of 2:00 5:00 PM during the school year (January June 2009) Must have your own vehicle Dependable, prompt, and ability to be flexible You must truly enjoy working with chil.. .. read more..
Client Relations Manager (danville / san ramon)
Thursday, November 20, 2008
Client Relations Manager, iMotors Reply! The nations premier online marketing firm is seeking a Client Relations Manager for our Automotive Division located at our Corporate Headquarters in San Ramon. Reply! is a pre-IPO firm that is growing very rapidly. At Reply! we value our employees contributions to our growth and profitability and are committed to our team members professional development and personal success. Position Summary: This position requires an individual with impeccable Customer Service AND Sales skills, communication, and initiative who will fit in to a very fun and fast paced environment. Responsibilities: The Client Relations Manager establishes and maintains assigne.. .. read more..
Project Coordinator - San Ramon, CA (danville / san ramon) (danville / san ramon)
Wednesday, November 19, 2008
Company Introduction: vCom Solutions, Inc. is a Telecom Management Service Provider focused on helping businesses reduce their communication costs, while simplifying the management of those services. We manage our clients entire telecom lifecycle, including design, procurement, customer service, technical support, and bill consolidation. We provide our customers with a true single point of contact for all their communication needs, nationwide. We are delivering innovative voice, data, and technology solutions to the small and medium size business, while taking the burden of managing these complex telecommunication solutions off of the business. This will allow our clients to focus on their.. .. read more..
Per Diem Ultrasonographer Wanted (danville / san ramon)
Wednesday, November 19, 2008
We are looking for an Ultrasonographer to work Per Diem mainly in our San Ramon Ultrasound Department. We need someone experienced in transvaginal scanning, specifically follicular scans. We will consider any Ultrasound Technician, RDMS, Nurse Practitioner, RN, LVN or Medical Assistant with experience in Infertility ultrasounds. New grads or those with no experience please do not apply. Work schedule is typically weekend mornings for 3 to 4 hours (hours will vary) and weekday fill in/on call as needed. Travel may be required between all sites. Salary is commensurate with experience. Prior vaginal ultrasound experience required along with familiarity in womens health or infertility a must. .. .. read more..
Tow Truck Drivers wanted (danville / san ramon)
Wednesday, November 19, 2008
Looking for drivers in the San Ramon, Danville, Castro Valley and San Leandro area. Apply at San Ramon Tow / Save Tow 215 Purdue Rd, San Ramon, Ca. 94583 or at our Livermore Location 67 Trevarno Rd, Livermore, Ca. 94551 Any questions please call 925-820-6304 NO FAXED Resumes Applicants must bring a current DMV print out and cannot have a Criminal Record We also will do a drug test prior to Employment .. read more..
Senior Care - Companions / C.N.As / Home Health Aides
Wednesday, November 19, 2008
Would you like a rewarding and gratifying career as a caregiver where you can make a difference in someone's life? We are currently looking for caring, kind, dependable and personable individuals who desire to provide non-medical, in-home care to the elderly. Our caregivers often become like a surrogate family member helping to meet the needs of our clients. As a caregiver, you will provide the following needed services: Caring companionship & conversation Transportation (errands, appointments, etc) Meal preparation and planning Light housekeeping General assistance Personal care assistance (bathing, dressing & grooming) *qualified individuals Senior Helpers has established an excellent rep.. .. read more..
Marketing Jobs Available In San Ramon
craigslist SF bay area | resumes / job wanted search for "San Ramon"
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!!!!!!!!Massage Therapist!!!!!!!!!! (danville / san ramon)
My name is Chriss, and I am a Certified Massagew Therapist who is looking for employmnt..My modalities are Deep Tissue, Swedish, Reflexology, and Sports. I am looking for a position that I can build clientele with. I am licensed to work in the San Ramon area..My Conatact information is 925-565-2324
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Experienced Inside Sales Representative (danville / san ramon)
Natasha Stel
Professional Profile
Extensive international background.
Strong written and verbal communication.
Highly natural preference for being detailed oriented with accuracy.
Strong organizational skills.
Fluent command of English and Dutch.
Flexible, enthusiastic and attentive.
Work History
Manager of Client Relations/Business Development
May 2007 to October 2008
Reply, Inc. (Lead Generation)
San Ramon, CA 94583
Managed 200 automotive dealership accounts.
In charge of providing customer service on a daily basis.
In charge of growing revenue on current accounts by increasing lead count or adding on sister stores.
Responsible for prevention of cancellations
Responsible for strategizing with Internet Managers to help grow business for their dealerships by changing existing territories etc.
Responsible for monthly attrition of all accounts.
Responsible for growing special finance division for new lead marketplace.
Calling into past, current and new dealerships to add them into the new lead marketplace for special finance.
Monthly goal was to add on $20K in new business a month.
Responsible for bringing in over $150K in new business.
Inside Sales Representative
August 2006 to April 2007
Accela, Inc. (Software)
San Ramon, CA 94583
Develop prospect accountlevel intelligence through outbound calling.
Provide support to existing clients.
Qualified prospects and generated new leads for outside sales team.
Selling to both new and installed base clients.
Cold call, identify and qualify new opportunities.
Create weekly prospect lists and track results in pipeline.
Create account plans for strategic customers.
Create account plans for strategic customers.
Maintain a healthy pipeline of business to ensure business quotas can be exceeded.
Maintain customer database/forecasting and account notes.
Provide regular feedback to corporate marketing, engineering and sales regarding company products and solutions.
Manager of Inside Sales
July 2005 to May 2006
TomorrowNow, Inc. (Software Maintenance)
Pleasanton, CA 94566
Managed a team of 18 including Inside and Outside Sales Representatives.
In charge of delegating all outbound calling and development of new clients.
Qualified prospects and generated new leads for outside sales team.
Responsible for dealing effectively with up to fifty customers a day.
Worked closely with management to produce new marketing strategies.
Worked closely with Marketing to develop and follow up on new Campaigns to produce high quality leads for the outside sales team.
Handled all post-trade shows, seminars and campaign phone calls.
Responsible for supervising, hiring and training of new employees.
Responsible for North American and Canadian territories.
Worked with Salesforce database.
Owner/ Director of Operations
January 2003 to June 2005
Aquarium Solutions, Inc. (Retail)
Danville, CA 94506
In charge of business development.
In charge of in store merchandising.
In charge of vendor relations.
Responsible for buying store products.
Responsible for marketing and customer relations.
Responsible for hiring, training and management of new employees.
Inside Sales Representative
October 2002 to December 2002
Crossweave, Inc. (Application Integration Software)
Oakland, CA 94606
In charge of all outbound calling and development of new clients.
Qualified prospects and generated new leads for outside sales team.
Worked with Salesforce/ACT database.
Responsible for setting Webex/face to face meetings with prospects.
Responsible for knowledge of the company's proprietary software.
Worked closely with management to produce new marketing strategies.
Worked closely with management to nurture strategic accounts.
Made over 40 calls a day.
Generated 20+ Webex meetings/leads per month
Reached 100% of quota every month.
In charge of calling into Eastern territories.
Senior Sales Associate
March 2000 to July 2002
Commerce One (e-Commerce Software)
Pleasanton, CA 94566
Qualified prospects resulting in the sales of solutions reaching over $3 million dollars within a six month timeframe.
Responsible for generating new leads for outside sales team.
Worked extensively with Onyx database.
Harvested and farmed new prospects.
Responsible for the coordination of sales team activities.
Assisted in pre-purchase client support.
Building and developing relationships with new and existing clients.
Mastered proprietary software for prospect inquiries.
Provided sales team with client off-site support.
Handled all post-trade shows, seminars and campaign phone calls.
Handled all inbound and outbound Commerce One customer and prospect leads.
Responsible for dealing effectively with up to fifty customers a day.
Responsible for supervising, hiring and training of the new hires.
Responsible for all sectors from retail, financial, government to entertainment.
Handled all post-trade shows, seminars and campaign phone calls.
Handled all inbound and outbound Commerce One customer and prospect leads.
Responsible for Western regions.
Exceeded 130% of quota since commencement of employment.
Senior Lead Management Representative
July 1999 to March 2000
PeopleSoft (Enterprise Solution Software)
Pleasanton, CA 94566
Exceeded goal every month since commencement of employment.
Worked extensively with Siebel and Vantive database.
Harvested and farmed new prospects.
In charge of calling into Western territories.
Responsible for lead generation for outside sales.
Responsible for the coordination of sales team activities.
Assisted in pre-purchase client support.
Responsible for building and developing relationships with new and existing clients.
Mastered proprietary software for prospect inquiries.
Provided sales team with client off-site support.
Handled all post-trade shows, seminars and campaign phone calls.
Handled all inbound and outbound customer and prospect leads.
Responsible for dealing effectively with up to one hundred and fifty customers a day.
Reached 100% of quota every month.
Education
B.A.,Marketing
May 1995
University of San Francisco
San Francisco, CA
International Baccalaureate
May 1991
Alberdingk Thijm College
Hilversum, The Netherlands
Computer Knowledge
Software Applications:
PeopleSoft, Excel, Lotus 1-2-3, WordPerfect, Word.
Database/CRM:
Vantive, Siebel, Onyx, Remedy, Goldmine, ACT and Salesforce.
Operating Systems:
Windows 95, 98, 2000, XP, Mac OS 9/X.
References
Available upon request
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can someone please do my homework for me? (danville / san ramon)
I need hecka help cause I have to read all these books and answer questions about them and I have hella venture homeworks, so if you have nothing better to do, I'll give hand jobs in compensation.
btw 16/m/san ramon
btw, I'm single :D
and I'm selling a sk3 if you're interested.
mormons or asians are preferred.
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HR Specialist (danville / san ramon)
KATHRYN DMITRIEVA
2247 Magnolia Bridge Drive * San Ramon, California 94582 * Tel: 925-708-4552 * E-mail: ek_gav@yahoo.com
________________________________________
SUMMARY OF QUALIFICATIONS
Organized and goal oriented, with more than 5 years experience in marketing and public relations and human resources administration
Highly regarded for building strong partner relationships and generating innovative solutions that achieve quantifiable results
Proven success in development and implementation of public relations, advertising and marketing campaigns
Skilled in building positive relationships with senior executives, media, analysts, clients, customers, outside agencies, and internal team members
Experience in exhibitions and event management
Robust record of success in achieving complex objectives and timelines
Strong communication, interpersonal, and presentation and technical writing skills
International, cross-cultural experience, with fluency in Russian
Computer skills include: MS Word, Excel, Access, Project, Publisher, PowerPoint, People Soft, Adobe Frame Maker 6.0, and Internet research
________________________________________
PROFESSIONAL EXPERIENCE
United Way of the Bay Area, San Francisco, CA
HR Coordinator 06/08-Current
Created, compiled and maintained confidential employee files
Managed recruitment and selection process from initial requisition through hire
Maintained Payroll Resource Group (PRG ) employee database: data entry and report generation
Created and maintained Org Charts using Visio program
Administered the on-boarding process: created introductory PowerPoint presentations and performed new hire orientations
Prepared new hire packets
Conducted Open Enrollment meetings
Organized special events for employees
Took active part in designing a new employee appraisal form
Created business letters and memos for employees
Reliance Globalcom Services, Inc., San Francisco, CA
Assistant to HR Director 02/08-06/08
Created, compiled and maintained confidential employee files
Provided administrative support to the HR Director including filing, faxing, copying, scanning, formatting and data entry
Prepared and sent out new hire packets
Collected, reviewed and evaluated performance review forms
Maintained PeopleSoft employee database: data entry and report generation
Ran background check using ESR for the perspective employees
Conducted compensation research for various employee groups using PayScale
Assisted in the preparation and distribution of employee announcements and reports
SpbCreative, San Ramon, CA
Public Relations and Marketing Manager 09/07-02/08
Directed public relations efforts to drive awareness and build brand identity with targeted audiences.
Developed corporate identity, messaging and positioning. Wrote press releases.
Took active part in creating business plan and marketing strategy for the Company.
Wrote press releases for new products and strategic partnerships, data sheets, FAQs, and other marketing materials.
Developed new business through extensive market research and excellent relationships with key industry contacts.
Created content articles and other supplemental materials for the Company website.
Conducted oral presentations for potential customers.
HR Specialist
Recruited, interviewed, facilitated, and organized orientation and training for the employees.
Maintained contacts with recruiters.
Facilitated new employee orientation.
Followed up with payroll, benefits and accounting to ensure that requests are carried out and information is coordinated.
Projects: Zultys Technologies, Sunnyvale, CA
Sales and Marketing Specialist 03/06-09/07
Contributed to event planning and organization, including selection and purchase of supplemental materials
Conducted marketing research.
Contributed to the customer relationship maintenance program.
Helped improve customer experience by collecting customer feedback, analyzing results and providing input to engineering and sales.
Created and maintained end-user database.
Contributed to the development of PR campaigns that helped increase sales by 15%.
Created work flow for resellers through encouragement program.
Marketing Assistant 03/01-03/02
Assisted in creation and implementation of the public relations and advertising campaigns for the start-up company.
Participated in collecting and creating customer responses for the PR campaigns and reseller information kits.
Created and maintained the Company Intranet content.
Conducted market research.
Created datasheets for the Company products
Worked with vendors on creating and ordering the collateral material.
HR Coordinator
Administered day-to-day personnel changes and edits including using current systems to update information and communicated changes.
Conducted New Hire Orientation.
Created exit folders for outgoing employees and ensured paperwork was filed in personnel files.
Entered employee information into HR database (PeopleSoft).
Created and maintained active and inactive employee personnel files.
Conducted exit interviews.
Maintained and managed PTO spreadsheet, sent PTO balance updates to staff, and responded to PTO inquiries.
Managed special projects as requested by HR Director.
St. Petersburg Bank of Reconstruction and Development PLC, Russia
Public Relations Manager 02/00-11/00
Managed PR department of the bank
Maintained contacts with business mass media.
Prepared press releases and articles.
Organized press conferences for mass media and potential clients /partners.
Built media relations; coordinated press tours, meetings, and TV/radio opportunities.
Conducted economic and demographic research and analysis to produce critical monthly, quarterly, and annual reports.
Developed marketing strategy to offer selected publications to target markets, resulting in increased revenue.
Conducted educational seminars for clients of the bank.
Worked closely with stakeholders, partners and journalists.
Created public relations and advertising campaigns; projected positive image of the bank, promoted bank products and services.
EGO-Translating Company, Saint-Petersburg, Russia
Press Secretary 04/99-02/00
Organized and conducted special events for the clients.
Organized press conferences and presentations.
Created PR and advertising campaigns; promoted company services.
Maintained contacts with business mass media.
Created progressive marketing strategies that resulted in increased sales.
________________________________________
Education and Credentials
eCornell University, USA
Human Resources Studies Certificate 05/08-10/08
St. Petersburg State Electro-Technical University, St. Petersburg, Russia 03/99
Masters Degree Public Relations
Towson State University, Towson, MD, USA 03/99
Certificate of Achievement in Public Relations
Television Arts School, Saint-Petersburg, Russia 03/97
Bachelor of Art Television Reporter
Music School, Saint-Petersburg, Russia 09/86-05/92
Certificate of Achievement (flute, piano)
________________________________________
Other Activities
Yerba Buena Center of the Arts, San Francisco, CA
TV-bridge hostess 05/06-06/06
Hosted TV-bridge between Yerba Buena Center of the Arts, San Francisco, and Krasnoyarsk Museum, Russia, for their Museum Night event.
Created and collaborated scenario of the event with the Russian TV-journalists, and rehearsed it with the American audience.
Conducted the event on the American side, and acted as an interpreter to the American and Russian audiences.
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tile setter (danville / san ramon)
Agostino Di Grazia
2946 Marlboro Way 925-833-9720 home
San Ramon, CA 94583 510-418-1364 cell
salrosel@aol.com
Journeyman Tile Layer
Delivering quality installation quickly and safely
Punctual and detail oriented Tile Layer with over ten years of experience in the tile industry. Have own tools and truck for all types of tile work. Neat and clean worker. Multi-lingual English, Italian, and Spanish. Looking for full-time work or side jobs.
EXPERIENCE
Tile Layer
T&D Tile Company 1999 - 2008
Performed tile setting for bathtubs, showers, kitchens, floors, fireplaces for residential and commercial installations
Experienced in setting ceramic tile, stones, and marble
Cut and form bull-nose marble for counter tops and showers
Safely operate tile cutter, grinder, and polisher
Snapped lines for layout and detail
Able to read house plans
Trained helpers and apprentice tile setters in all facets of the business and working safely
EDUCATION AND CERTIFICATES
Hayward Adult School
Union Local 3 Certificate Tile Setting 2007
San Mateo College, San Mateo, CA
AA Photography 1995
Riccardo Da Lentini High School, Lentini, Italy
High School Diploma
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Office Manager Admin or Assistant Part Time (danville / san ramon)
Positions: Office Manager/Admin Assistant/Marketing Assistant
Are you in need of part time help and cant seem to find a dedicated, experienced person? Look no further! I am offering my contracted services to those in need.
Qualifications:
20 Years Experience in Escrow, Mortgage, Real Estate
10+ Years Experience in Office/Business Management
10 Years in Outside Sales B2B/Long Term Business Relationships
Proficient in most Microsoft Applications (what I dont know I can learn)
Word/Outlook/Excel/PowerPoint/Publisher and more!
Document Prep/Flyer Creation/Multi-tasker/Organization Wizard
Independent/Hard Working/ /Motivated/Goal Oriented Achiever
I am looking for Part Time work close to home (Danville/San Ramon Area) and able to start immediately. I will be scheduling for M-F, approximately 9am-4pm. Schedule can vary depending on your needs.
I would like this to be semi-permanent under a 1099 contract agreement. Any industry, though my experience is in Real Estate. No telemarketing sales need apply.
If you are looking for the skills I represent above you can contact me at the following with your job description, location, and contact information.
Once we have made contact I will forward you my official resume.
Email: soniamiller@comcast.net
Thank you for your consideration.
Sincerely,
Sonia Miller
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customer service/sales/retail/hostes (danville / san ramon)
Kathryn Markus-Abeyta
40 Cedar Pointe loop #714
San Ramon CA 94583
Cell# (925) 726-5888
Phone# (925)-685-3018
Pastita516@yahoo.com
Qualifications
Hard dedicated worker with great work ethics including being on time, rarely absent, honest, and reporting of illegal actions performed in the office in a discrete manner. Known for putting all of ones self into completing a job and making certain that its done correctly.
Flexible and reliable on coming in early or staying late. An active and competent worker never needing to be asked to perform a task. Always looking to lend a helping hand in covering a shift. Technical proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
The customers are the key to the success of any company big or small. So my customer service skills are at a high. Demonstrating strong communication skills and the ability to build a rapport with clients. Having perfected skills in keeping clients happy by fulfilling their needs and providing a smile at each visit. Each days goal is the same, being polite, swift, and efficient and most importantly having satisfied customers.
Work History
Administrative Assistant, Dinucci Corporation 10/08/2007- 05/29/2008
1057 Shary Circle
Concord CA 94518
925-798-3946 ask for Antionette Ramero
Answer phones, fax, copy, enter in new purchase orders, close out orders, enter orders into Vista System, collect status on orders, input status into excel spreadsheet, file drawings, file job folders, email buyers and processors, assist shipping and receiving department, receive in certifications from processors and suppliers, track packages, complete inspection report data, create folders, and assist accounting department.
Nutritional counselor, LA Weight Loss 12/05- 9/21/2007
2360 Suite B Monument Blvd
Pleasant Hill CA 94526
(925) 603-0600
Open cash register, Answer phones, work with dietitians round the clock, close out the register, work up clients chart, make product recommendations, measure all clients, Book appointments, confirm appointments, audit all charts, Input receiving inventory, Log all products leaving the center, conduct medical history, weigh clients, clean, resolve problems with the clients, and encourage them when discouraged.
Receptionist and Child Care, Linda Evans Fitness Center 10/03-6/2006
2074 Treat Blvd.
Walnut Creek, CA 94596
Reception: Answer telephone lines 1-5, member check-in, collect any balance dues, fill out member change form for account maintenance, cashier, copy documents, restock bathroom and showers, pick up magazines, scrub down cardio and weights, count workout classes, schedule fitness appointments, schedule consultation appointments, fax instructor sign in sheet to corporate, call other locations for their daily income, email daily income to corporate, record any malfunctions in club, Make calls to incoming leads, check old leads in computer for membership.
Child Care: Clean child care room, interact with kids, report any accidents to parent and club, check toys for dangers, feed them any snacks parent brought for the child, assist with homework, change diapers, establish games and art 'n crafts for children.
Retail sales, Womens department, Copelands Sports 5/05- 12/05
1330 South California Blvd. & 185 Sun valley Mall
Walnut Creek, CA 94596 Concord, CA 94520
(925) 906-0469 (925) 685-1022
Answer phones, cashier, returns, issue gift certificates, count in and out registers, clean, hang apparel, sensor and unsensor product, mark down prices, call in transfers of product, call in travelers checks, redeem gift certificates, merchandise the product, take product out of inventory for transfers, and customer service.
EDUCATION
Heald College Start date 7/23/2007 -current
5130 Commercial Circle
Concord, Ca 94520
(925) 288-5841
Diablo Valley College 6/28/03-5/2007
321 Golf Club Road
Pleasant Hill, CA 94523- 1 544
(925)685- 1 230
Volunteer Service
Search And Rescue 03/2002
Contra Costa County Sheriff Department OES-Volunteer Services-SAR 50 Glacier Rd.
Martinez, CA 94553 (925) 3 1 3-2423
Supervisor : Richard E. Brown, Chris Boyer
Position: Explorer
Basic first aid training, Man tracking, Basic field search, Blood borne pathogen training
Junior Diabetes Walk A Thon 10/1 7/2002
Longs Drug Store
141 North Civic Drive Walnut Creek, CA 94596 (925) 2 1 0-6566
Supervisor: Jackie Gelder
Position: T-shirt and Registration
I would give each volunteer their registration form and T-shirt when it was completed
References
1. Annette & Gary Lovos
Personal, Family
Home: (925) 685-3018
Alternate: (925) 691-7226
2. Ashley Pontes
Former co- worker
Personal
Cell# 925-812-4444
3. Brandy Gilory
Personal
Roommate
Cell# 209-298-6158
4. Jeanine Viola
Professional
Former co-worker
Home # 510-260-0735
5. Kevin End Zone Promotions Manager
Employer
Professional
Cellular : (408) 777-1348
6. Christine lamborn
Co worker & employer
Professional/personal
Home: (925) 459-8877
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Experienced Customer Service Representative (danville / san ramon)
4825 WEBSTER STREET APT #8 OAKLAND, CA 94609
510-712-8831
LoveHeartBeing@yahoo.com
ERICA SANDERS
OBJECTIVE
My objective is to obtain a challenging permanent position that will allow me to utilize my experience in customer relations and that encourages professional growth .
QUALIFICATION
Ability to multitask and work individually or in a group environment. Excellent verbal and written communication skills. Strong analytical and problem solving. ability. Adjust well to changes
WORK EXPERIENCE
10/2007- 6/2008 Safe Security San Ramon ,CA
Customer Service Representative Responsible for providing direct personal account support in managing customer accounts in a call center atmosphere that included rapid changes and for a set customer base . Duties included problem solving, process payments and billing changes. Navigate multipl systems/applications to gather account information .Address complaints and email responses and terms and conditions . First call resolution .Suggest and promote alternative products and services. Respond to cancellation requests threw management delegation to provide all retention efforts to ensure customer satisfaction and resolution. Providing technical Trouble shooting support.
02/2007 09/2007 Accountnow San Ramon, CA
Customer Service Representative
Responsible for answering heavy inbound calls in fast pace call center for on-line banking. Providing information to customer regarding account services, fee structure, banking transactions , balance inquires, resolving billing questions , credit financial reviews ,terms and conditions , problem solving open and close accounts. Responsible for monitoring disputes, customers complaints and email responses. With maintaining weekly reports
08/2005 03/2006 CSAA Livermore, CA
Customer Service Representative/ Underwriter
Managing heavy call volume in fast pace call center, multitask on regular bases and multiple decision making regarding members insurance policy. Processing coverage changes and system updates. Responsible for rating and completing transactions, collecting payments. Educate policyholders and physician in terms and conditions complete knowledge of company products offered and responsible to sale and up sale memberships, outbound calls to ensure completion of initial call
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English Tutor (danville / san ramon)
Teacher with 20+ years of experience in English and English as a Second Language available to tutor in your home in Danville, San Ramon, Dublin, or Pleasanton. 30-minute free assessment. Send e-mail indicating interest to yvv94588@yahoo.com
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Professional Videographer Final Cut Editor Basic Web Design/setup (danville / san ramon)
I am a professional videographer with 7 years of experience. Experience includes: editing/creating videos for real estate property tours, weddings, school programs, special events, anniversaries, birthday parties, slideshows, baptisms, commercials for local business', seminars, and the list goes on. I enjoy creating video clips for the internet, most recent project includes a video clip for a local company's website. Videography/editing prices are very reasonable.
I use professional Canon 3ccd, Bogen Tripod, monopod, lapel/shot gun mics, Mac based professional software such as FCP, DVD Studio Pro, and many more.
Maria B. Cooper
158 Madelia Place, San Ramon, CA. 94583, 925/683-2213
video@mariacooper.info
www.MariaCooper.info
Professional Experience
San Ramon Valley Bible Church, San Ramon, CA 2000 - Present
Videographer
http://www.srvbc.com/sermons.htm
Tri-Valley church focusing on serving members and community by utilizing high-tech methods to allow viewing of all services from home with streaming, plus providing DVDs, and pod casts.
* In charge of videotaping/editing/burning DVDs for weddings, Bible studies, concerts, and special events using Canon 3 chip
professional camcorders.
* Work closely with sound and lighting engineers for maximum coverage of projects.
* Edit live footage from 3 cameras that spool to the Internet.
* Responsible for directing camera shots for team.
* Post production editing using Apple�s professional editing software, Final Cut Express HD and DVD Studio Pro on Mac G4
* Customize/print graphics onto printable DVDs and case inserts using various Mac printing applications.
* Use print applications including: Click N Design, Print Explosion, file converters: MPEG StreamClip, Handbrake, and VLC.
* Handle router testing, replacing/adding memory to Mac, adding internal/external hard drives, USB/Firewire digital cameras,
camcorders, multimedia card readers for memory sticks: SD, Micro DS, Compact Flash, etc.
Environment: DVD Recorders, A/V equipment, Mac OSX, Mac OS9, Final Cut Express HD, DVD Studio Pro, iMovie, iDVD,
Photoshop Elements, iTunes, Microsoft Word, Excel, PowerPoint, Office Outlook, Appleworks 6, RealPlayer, QuickTime Pro,
Windows Media Player, Mac Fonts, Internet browsers: AOL, Internet Explorer, Firefox, Apple�s .Mac, VLC, and Mpeg StreamClip.
Hotel Information Systems (Now a division of SoftBrands, Inc.) Concord, CA 1989 - 1993
Systems Specialist/Help Desk Support Specialist
http://www.hotelinfosys.com/
Hotel Information Systems (HIS) is a global leader in providing software solutions for businesses in the hospitality industries. HIS
offers best-in-class technology to independent, chain and group hotels worldwide. HIS Property Management Systems (PMS) are currently installed throughout 83 countries in over 4,000 operationally diverse properties.
International Technical Support March-August 1993
* First level troubleshooting for clients worldwide.
* Tracked/reported/logged support calls, problems, and solutions on call center�s tracking software.
* Reported/escalated problems for resolution due to bugs in the software, or inconsistencies with data from vendor system.
* Prepared clients for upcoming installations by verifying proper RS232 cable pin configurations, proper PS2 installation,
S36 configuration, & HIS Interface requirement checklists were completed.
* Assisted programmers with testing and debugging software.
* Guided clients through configuring HIS Interfaces and making backups as information changed or was added to the original HIS
interface software.
* Walked customers through printing a stream of data to be faxed and decoded, then diagnosed and resolved problem(s).
Systems Specialist 1989-1993
* Configured, integrated, and implemented over 200 global HIS interface products specifically for many independent hotels and
corporate chains such as Loews, Camino Real, InterContinental Hotels, Hilton, and Sheraton Hotels. HIS interface modules included
Telephone Management Systems (TMS), Point Of Sale (POS), Central Reservations System (CRS), Energy Management Systems
(EMS), Voice Mail Services (VMS), Key Services Systems (KSS), In Room Movie Systems (IRMS), and Mini Bar Systems (MBS).
These interfaces are comprised of applications and services that enable hotels to integrate their various systems and allow them to
leverage their existing technology.
* Worked closely with local vendors and hotel managers to install interface products to meet the hotels� individual requirements.
* Ran administration tasks on S36 & AS400 IBM minicomputers to accommodate interface implementation.
* Verified communication protocols, tested communication link, and cut cables to accommodate individual requirements.
* Responsible for training clients on usage of systems, how to troubleshoot, and reconfigure systems as needed.
Environment: S36, AS400, IBM PS2, 5250 emulation cards, HIS PMS, and many HIS proprietary software packages for TMS, POS, CRS, EMS, VMS, KSS, IRM, and MBS interfaces.
Peterbilt Motors, Newark, CA 1987-1989
Senior Computer Operator/Network Operator 1988-1989
Peterbilt Motors Company, a division of PACCAR Inc., manufactures premium quality trucks and offers a range of services for
the over-the-road, construction, municipal, and medium-duty market.
* Worked as MVS/Network operator handling job control, network control, and troubleshooting for all hardware connected to IBM
4381 mainframe.
* Ensured the continuous and effective operation of all computer and data communications/network equipment for the benefit of
PACCAR customers and business partners.
* Managed/coordinated vendor maintenance and technical support services to maintain maximum operational performance and ensure
timely resolution of problems.
* Responsible for proper hardware installation of telecommunications equipment, terminals, printers, cad stations, and PCs.
* Installed and/or replaced memory as needed, emulation cards, and many software packages for PCs.
� Assisted in Banyan (LAN) installation by working closely with vendors and performed some LAN administration tasks and basic
Ethernet troubleshooting as needed.
* Learned to reprogram AT&T Dimension PBX to relocate phone lines and features.
* Performed job recovery and file restores.
* Managed and maintained supply inventory.
* Managed/coordinated recovery of computer systems, network, and facility outages.
Computer Operator 1987-1988
* Executed routine commands on Mainframe.
* Scheduled and monitored jobs.
* Ran system backups, prepared tapes for onsite and offsite storage.
* Replaced ribbons, paper, ink, for Benson plotters and Mainframe printers.
* Twice a day cleaned tape drives.
* Mounted and restored files for engineers.
* Filed reports and plotter drawings.
* Backup Operator for Second and Graveyard shifts.
Environment: IBM Mainframe, Master Console Commands, DASDs, Cluster Controllers, Cartridge/Tape Drives, Printers, Display Terminals, 5080 Cadam Workstations/controllers, AT &T Digital 2600 data phones, Paradyne modems, Irma emulation cards,
Banyan (LAN), and Benson Plotters.
TRW/P. Murphy & Associates, Los Angeles, CA 1986-1987
Computer Operator/Contractor
* Worked as night console operator unsupervised in an IBM MVS/XA JESII environment using TSO and IDMS.
* Performed system backups, monitored and controlled hardware as well as executed jobs for processing.
* Handled minor troubleshooting.
* Performed IPLs during system outages.
Environment: IBM 4381 CPUs, 3380 DASDs, 3420, 3430, 3480 Cartridge/Tape drives.
General Electric Information Services, Long Beach, CA 1986-1986
Computer Operator/Kelly Services
* Received and transmitted data through a Mohawk MDS.
* Initialized tapes and cleaned tape drives.
* Monitored jobs using TSO.
* Used CICS to submit jobs for processing.
Environment: IBM 4381, 3420 Tape Drives, CICS, and TSO.
L.B. Ball & Company, Long Beach, CA 1985-1986
Computer Operator/Data Entry
* Worked as night computer operator in an unsupervised environment.
* Responsible for correcting and invoicing orders.
* Data control and 10-key data entry.
* Performed backups, monitored and controlled hardware.
* Executed jobs and performed IPLs as needed.
Environment: HP3000-MPE
Education & Certificates
Computer Learning Center, Los Angeles, CA: Certificate: Computer Operations & Management
Cerritos Community College, Cerritos, CA: Data Processing & Basic programming courses
Other interests: EBay PowerSeller 2007
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Accountant/Human Resource/Office Manager (danville / san ramon)
Dear Potential Employer:
I would bring excellent communication and interpersonal skills. Equally strong are my organizational skills, time management, and team skills. Integrity and professional ethics are fundamental components of my value system. I am a very fast learner and adapt quickly to new things. I welcome the opportunity to increase my job responsibilities without hesitation.
My résume, which provides information about my work experience and education, is enclosed for your review. If you find my professional qualifications to be of interest, I would welcome the opportunity to meet with you to discuss how I might contribute to the continuing growth and success of your company.
*****************************************************************************************
OBJECTIVE
Seeking a challenging career that will utilize my skills and education to promote productivity, and achieve career enhancement.
STRENGTHS & SKILLS
Well-organized self-starter who works well in a team or individually. Ability to adapt quickly and positively to change by learning new material quickly through self motivation and a very fast learner
Highly skilled in analytical and conceptual thinking with strengths in organizations and attention to detail.
Computer skills: MS Word, Excel, Outlook, PowerPoint, Access, and Accounting Programs: Peachtree, QuickBooks, Lawson, Great Plains, FRX and various in-house accounting systems and email systems.
PROFESSIONAL EXPERIENCES
Company Confidential, San Ramon, CA
July 2006-Current
AVP/ SR. STAFF ACCOUNTANT
Accounting support to the CFO and supervising one Staff Accountant in establishing & monitoring safe and sound practices related to accounting, financial and regulatory reporting functions for the Bank
Provide CFO an analysis of monthly operations. Provides data and analysis to support budgeting, forecasting and estimating for income and expenses for month end.
Assist CFO in Financial Analyses with on-going data gathering and analysis requirements to support a better understanding of the Banks financial position
Prepare monthly reconciliation schedule that reconciles and compare accruals to invoices received and paid
Assist in gathering information for Audits-internally and externally
Support all daily and monthly functions of Accounts Payable, Payroll, Fixed Assets, Prepaids, General Ledger, Bank Reconciliation, Daily and Month End Journal Entries, Month End Close and Employee Expense Reports
Responsible for all HR Duties-New Hire & Termination Paperwork, Payroll Entries, Maintaining Vac/Sick schedule, Primary contact person for Open Enrollment/Benefit questions
Maintain and update company website using Red Dot CMS
Special projects and other duties as assigned
Company Confidential, San Francisco, CA
May 2006-June 2006 (Contract)
STAFF ACCOUNTANT
Assist in cleaning up prior years bank reconciliations of over 10 accounts
Assist in cleaning up prior years balance sheet accounts
Assist in research for prior years audit
Responsible for daily and month end cash postings, posting prepaids including preparation of journal entries, and maintenance of subledger information
Company Confidential, San Francisco, CA
Jan 2002-April 2006 (Seeking new challenge)
QUALITY CONTROL SPECIALIST
Nov 2004 - April 2006
Review TIMS report on a daily basis to detect suspicious activities, identify theft and exposures to illegal activities such as money laundering, terrorism and tax evasion, among others
Review deposit and withdrawal activities report to detect check-kiting with emphasis on identifying red flags and ways to stop this activity. Review overdraft and uncollected funds report daily.
Review returned deposit items with emphasis on prompt notifications, holds charge backs and late returns
Track business documentation and Lexis Nexis exceptions for Preferred Banking Offices
Review new/closed account report with emphasis on client identification, business account documentation and site inspections for Preferred Banking Offices
Responsible for researching check/cash outages for Preferred Banking Offices
Assist Bank Security Officer in security issues
Attend meetings, participate and support a variety of projects in place of Quality Control Manager
STAFF ACCOUNTANT
Jan 2002 - Nov 2004
Reconcile daily cash accounts for all branches and subsidiaries including preparation and posting of journal entries
Monthly reconciliation of cash account statements and other month end close reconciliations
Assist branches in locating cash and deposit discrepancies and adjustments; and maintain reports for branch losses-preventable and non-preventable
Reconcile and balance Bank Checks (cash disbursement account) issued by all branches and internal departments
Reconcile Return Items from Local and Federal Banks
Assure proper balancing of branch ATMS and maintain reconciling ATMs depository records
Calculate and prepare journals for short and long term investments
Assisting in maintaining fixed asset records and posting depreciations to General Ledger
Special projects and reports as assigned
Company Confidential, San Francisco, CA
Feb 2001-Sept 2001 (Laid Off - Out of Business)
ACCOUNTING ASSOCIATE
Accounting support to Accounting Supervisor and the Senior Revenue Analyst in month end closing
Report daily and weekly revenue from channel partners and prepare daily ACH cash transfers to/from channel partners
Record daily activity to cash accounts, prepare month end journal entries, routine accruals, monthly bank and general ledger account reconciliations
Support all functions of Account Receivables, generate invoices, received and applied cash receipts, including billings and collections
Company Confidential, San Francisco, CA
May 2000-Feb 2001 (Laid Off - Out of Business)
FULL-CHARGE BOOKKEEPER
Accounting and office support to the Controller
Produce and review daily, weekly and monthly closing of financial statements
Support all functions of Accounts Payable, Payroll, Fixed Assets, General Ledger, Bank Reconciliation, Journal Entries, Purchase Orders, and Employee Expense Reports
Support in the HR Department: Process Timesheets, Process Payroll through ADP, 401K, Medical & Dental Benefits, New Hire Packets and Termination Process
Company Confidential, San Francisco, CA
Jan 1993 - April 2000
TELLER SUPERVISOR/AUTHORIZED OFFICER
Support Branch Manager in daily branch and office operations, supervise minimum of 10 staffs daily and act as manager in absence of Branch Manager and assist in internal audits
Balancing, reconciling, researching and reviewing tellers cash drawers and branch cash on a daily basis
Maintain bank losses to a minimal, ensure that policies and procedures are maintained within guidelines
Responsible for training new staff, scheduling for staff and ensure accurate amount of FTE are used, ensure accurate timesheets, review, approve and submit for payroll
EDUCATION
Associates Degree (1995)
City College of San Francisco, San Francisco, CA
REFERENCES
Available upon request
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IT Project Manager / IT Manager (danville / san ramon)
Gary S. Lea
3414 Loreto Drive
San Ramon, CA 94583
gslea@pacbell.net
(H)925-556-0353
(C)510-396-8450
(F)925-556-0942
Project Manager: Software Development
Business Intelligence
ERP System Implementation
IT Skills
Estimating Project Requirements
Network Implementation Planning
Software Implementation
Risk Assessment/Management
AS/400 or System I or I Series
ASC Sequel (Now Help/Systems)
Microsoft Word, Excel, PowerPoint, Visio, Project
Critical Path Planning
End User Training
Identifying User/Client Issues
Disaster Recovery
Epicor Vantage ERP
Crystal Reports
CorVu Business Intelligence
Data Conversions
Recent Accomplishments
Nelson Technologies (September - October, 2008)
Design and implementation of dashboards and Crystal Reports for a client of Nelson Tech.
Strategic Project Consulting, Inc. (June, 2008)
Planned and executed upgrade of Crystal Reports from v9 to v XI, concurrently incorporating an upgrade of the database of the Oracle ERP system. This was a consulting project for a leading medical device manufacturer.
Dexter Magnetic Technologies (1990 2008)
Successful planning and implementation of new ERP system (Epicor Vantage). Migrated data from legacy system (AS/400 DMS). Resulted in significant improvement of the efficiency of all departments in a manufacturing operation based in Illinois, New York, California and the UK.
Oversight of the successful development of the IT Disaster Recovery Plan. Worked with System Administrator to keep the plan tested and up to date. This plan was certified by a leading Disaster Recovery service firm to afford the necessary protection. Fortunately it was never necessary to use it for a real disaster.
Worked closely with Controller and other department leaders to design and implement business intelligence reports and dashboards to enhance business decisions, planning and business development. The results were a greatly shortened month end reporting system (from 6 days to 2) and shortening the cycle of internal auditing by providing table and reports summarized according to the needs of the auditors.
Successful oversight of a team of programmers and a systems administrator to eliminate all year 2000 bugs in all systems resulting in no subsequent Y2K problems.
Planned and managed the original implementation of the local area network using Microsoft servers at the headquarters location, then the wide area network which included a total of nine manufacturing locations. The resulting implementation allowed Sales, Marketing, Engineering and R & D to communicate and develop projects more effectively reducing product delivery time and enhancing customer satisfaction. While it is difficult to place a metric on the increased sales resulting from this, the involved teams were very pleased with the results as was management when the bottom line improved. While the added systems definitely contributed to the improvement there were undoubtedly other influences such as improved employee morale and a good economic climate at the time.
Worked with users to identify required enhancements to ERP System on IBM AS/400. Planned modifications and managed the programming allocation to get the enhancements completed and implemented. Part of this was a project which included the inside sales team leaders to explore, define, analyze and implement some of their needs that were selected on the basis of how they would improve cycle time in the sales department and improve customer satisfaction.
G S Lea & Associates (1981 1993)
Successfully developed a business as a self employed project manager, facilitator and programmer analyst. Cultivated a client base of repeat clients, who relied on G S Lea & Associates for management and implementation of several new IT projects.
There were a multitude of projects completed during this time. Following are a few examples:
Managed and participated in the development of a reservations system on the IBM S/38 for a highly successful cruise line. Systems included all phases of reservations provided by the corporation. The project was successfully completed with a team of eight freelance programmer analysts. This project resulted in significantly increased efficiency in reservation bookings.
Managed and participated in a two person team to complete the planning and implementation of a tracking system for the maintenance of automobiles for a major car rental company. The system produced a streamlined and efficient structure resulting in faster rental car turnaround and greater productivity for the technicians.
Initial modifications on Distributed Management System (IBM DMS/38) and ongoing maintenance of the system for a major tool distributor. Notable was a physical inventory system that improved the efficiency and human resources needed to perform this crucial function. Because of the high value of much of the inventory it was critical to perform a physical inventory quarterly. Also performed security management and disaster recovery planning for the company.
Universal Computers, Inc. (1980 1981)
Senior Systems Analyst. Supervised Jr. Programmers, participated in project planning, education and training of Jr. Programmers and Disaster Recovery preparation. Participated in the planning and total rewrite of the DMAS (Distribution Management Accounting System) originally written by IBM resulting in a system that was marketed by Universal Computers, Inc. to a range of customers positively impacting the bottom line of Universal Computers.
Professional Training
UC California, Santa Cruz Certificate in Project Management.
UC California, Berkeley Leadership and Management classes and seminars.
Annual attendance at Epicor Perspectives educational conference (2005-2007).
CorBusiness Applications II CorVu Business Intelligence Software.
Business Process Mapping, Analysis & Improvement with the Inteq Group.
Advanced Systems Concepts Essential Sequel Plus (Business Intelligence Software).
Association Memberships
Project Management Institute
CPC Job Connections
Toastmasters International CTM
Bay Area Business Objects User Group
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Office Asst./ customer service/receptionist, doesn't stop there (danville / san ramon)
Kathryn Markus-Abeyta
40 Cedar Pointe loop #714
San Ramon CA 94583
Cell# (925) 726-5888
Phone# (925)-685-3018
Pastita516@yahoo.com
Qualifications
Hard dedicated worker with great work ethics including being on time, rarely absent, honest, and reporting of illegal actions performed in the office in a discrete manner. Known for putting all of ones self into completing a job and making certain that its done correctly.
Flexible and reliable on coming in early or staying late. An active and competent worker never needing to be asked to perform a task. Always looking to lend a helping hand in covering a shift. Technical proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
The customers are the key to the success of any company big or small. So my customer service skills are at a high. Demonstrating strong communication skills and the ability to build a rapport with clients. Having perfected skills in keeping clients happy by fulfilling their needs and providing a smile at each visit. Each days goal is the same, being polite, swift, and efficient and most importantly having satisfied customers.
Work History
Administrative Assistant, Dinucci Corporation 10/08/2007- 05/29/2008
1057 Shary Circle
Concord CA 94518
925-798-3946 ask for Antionette Ramero
Answer phones, fax, copy, enter in new purchase orders, close out orders, enter orders into Vista System, collect status on orders, input status into excel spreadsheet, file drawings, file job folders, email buyers and processors, assist shipping and receiving department, receive in certifications from processors and suppliers, track packages, complete inspection report data, create folders, and assist accounting department.
Nutritional counselor, LA Weight Loss 12/05- 9/21/2007
2360 Suite B Monument Blvd
Pleasant Hill CA 94526
(925) 603-0600
Open cash register, Answer phones, work with dietitians round the clock, close out the register, work up clients chart, make product recommendations, measure all clients, Book appointments, confirm appointments, audit all charts, Input receiving inventory, Log all products leaving the center, conduct medical history, weigh clients, clean, resolve problems with the clients, and encourage them when discouraged.
Receptionist and Child Care, Linda Evans Fitness Center 10/03-6/2006
2074 Treat Blvd.
Walnut Creek, CA 94596
Reception: Answer telephone lines 1-5, member check-in, collect any balance dues, fill out member change form for account maintenance, cashier, copy documents, restock bathroom and showers, pick up magazines, scrub down cardio and weights, count workout classes, schedule fitness appointments, schedule consultation appointments, fax instructor sign in sheet to corporate, call other locations for their daily income, email daily income to corporate, record any malfunctions in club, Make calls to incoming leads, check old leads in computer for membership.
Child Care: Clean child care room, interact with kids, report any accidents to parent and club, check toys for dangers, feed them any snacks parent brought for the child, assist with homework, change diapers, establish games and art 'n crafts for children.
Retail sales, Womens department, Copelands Sports 5/05- 12/05
1330 South California Blvd. & 185 Sun valley Mall
Walnut Creek, CA 94596 Concord, CA 94520
(925) 906-0469 (925) 685-1022
Answer phones, cashier, returns, issue gift certificates, count in and out registers, clean, hang apparel, sensor and unsensor product, mark down prices, call in transfers of product, call in travelers checks, redeem gift certificates, merchandise the product, take product out of inventory for transfers, and customer service.
EDUCATION
Heald College Start date 7/23/2007 -current
5130 Commercial Circle
Concord, Ca 94520
(925) 288-5841
Diablo Valley College 6/28/03-5/2007
321 Golf Club Road
Pleasant Hill, CA 94523- 1 544
(925)685- 1 230
Volunteer Service
Search And Rescue 03/2002
Contra Costa County Sheriff Department OES-Volunteer Services-SAR 50 Glacier Rd.
Martinez, CA 94553 (925) 3 1 3-2423
Supervisor : Richard E. Brown, Chris Boyer
Position: Explorer
Basic first aid training, Man tracking, Basic field search, Blood borne pathogen training
Junior Diabetes Walk A Thon 10/1 7/2002
Longs Drug Store
141 North Civic Drive Walnut Creek, CA 94596 (925) 2 1 0-6566
Supervisor: Jackie Gelder
Position: T-shirt and Registration
I would give each volunteer their registration form and T-shirt when it was completed
References
1. Annette & Gary Lovos
Personal, Family
Home: (925) 685-3018
Alternate: (925) 691-7226
2. Ashley Pontes
Former co- worker
Personal
Cell# 925-812-4444
3. Brandy Gilory
Personal
Roommate
Cell# 209-298-6158
4. Jeanine Viola
Professional
Former co-worker
Home # 510-260-0735
5. Kevin End Zone Promotions Manager
Employer
Professional
Cellular : (408) 777-1348
6. Christine lamborn
Co worker & employer
Professional/personal
Home: (925) 459-8877
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Part Time Weekend Position Wanted (danville / san ramon)
I have recently relocated to the Bay Area. Prior to my relocation, for the past two years I was providing assistance to Dickson Realty as their Weekend Receptionist. I am looking to obtain a weekend position, offering my services in Reception and/or Administrative support. Thank you for your consideration!
KATHLEEN F. SCAUBATO
313 Schooner Way
Pittsburg CA 94565
(925) 473-9668
OBJECTIVE: To acquire a position that will enable me to use my experience in Executive support and general office operations, as well as the opportunity to learn and grow with a professional organization.
Over 20 years of experience in Executive/Administrative support, finance, project management and office operations.
Type 70 words per minute, including transcription.
Experience in Word, Excel, Powerpoint, Schedule and Outlook.
Property Management software (Delphi).
Purchasing software (AS400).
Accounting software packages, such as Quick Books and Oracle.
Real estate/mortgage software packages, such as Paragon, Point and Goldmine.
Graduate of the Northern Nevada Real Estate School.
Notary Public in the State of California.
Self-starter ~ willing to learn new things quickly and
efficiently ~ professional demeanor ~ strong work ethic ~ energetic ~ confident ~ positive ~ motivated ~ a team player!
December 2007 to August 2008 THE RIBEIRO COMPANIES
(775) 825-7979
Reno, Nevada
Maintenance Office Manager
Assist the Maintenance Superintendent with the operation of the Maintenance Department, which includes the supervision, time management and dispatch of our 10 Maintenance Technicians for general repairs, remodels, unit cleans, roof walks, snow removal and weekly waste management for our properties. Also prepared invoices for our Property Managers for services rendered, as well as coordinating and tracking inventory.
December 2006 to December 2007 GRAND SIERRA RESORT AND CASINO
(775) 789-2196
Reno, NV
Administrative Assistant
Assist the Audio/Visual Managers with time management, accounting, contracting and meeting and booth preparation for our meetings and conventions.
September 2005 to December 2006 LAKE TAHOE MORTAGE
(775) 746-6522
Reno, Nevada
Transaction Coordinator
Assisted two Mortgage Planners with the processing of their loans, ordering appraisals,
title reports, coordinated conditions, funding and recording.
December 2002 to September 2005 BWC MORTGAGE SERVICES
(925) 275-6844
San Ramon, California
Senior Shipper
Review, organize and assist with coordinating loans for purchase by investors.
coordinate recording of Deeds of Trusts, Assignments and Title Policies, as well as
processing MERS assignments once loans have been purchased by investors.
January 1999 to December 2002 EMPLOYERS INSURANCE COMPANY OF NEVADA
Reno, Nevada
Executive Assistant to the Director of Nursing
Time managed and assisted the Director of Nursing with travel arrangements, scheduling and
coordination of meetings, agendas and meeting minutes, as well as prepare and update
organizational charts, spreadsheets and inter-departmental charts. Responsible for
monitoring leave authorizations, prepare offer of employment letters to our new employees,
as well as coordinating correspondence to our injured workers, physicians and providers.
August 1996 to November 1998 TCI CABLEVISION OF CALIFORNIA
Walnut Creek, California
Project Coordinator
Provided project management and coordination to the Customer Operations team. Also assisted
in scheduling Division Call Center meetings, preparing agendas and meeting minutes, as well as
assistance to the Director of Customer Operations.
January 1979 to July 1996 GREAT-WEST LIFE ASSURANCE COMPANY
Walnut Creek, California
Executive Assistant to the Regional Vice-President
Assisted and time managed the Regional Vice-President, including travel arrangements, presentations,
cost comparisons, meetings, agendas and meeting minutes. Responsible for processing commission payments
and licensing of approximately 200 brokers/agents.
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Esthetician F/T, P/T-Looking for a home!! (danville / san ramon)
Are you looking for a mature, professional who is warm & caring with no drama? Then you've found her!
Ideally, I would like to mentor with the senior esthetician or owner of the spa while providing exceptional service to the client.
I am eager to learn as much as possible about the various modalities of skin care with emphasis on medical esthetics while continuing to grow in this field.
I believe that the combination of my excellent customer service, and a mature and caring manner will be an asset in the skin care arena and a valuable asset to the front office as well.
I am additionally trained in Microdermabrasion, LED, chemical peels, reflexology and hot stone massage. Currently using Image Skincare Products. Please view my resume below.
Please contact me at (925)698-3849 to schedule an interview. Thank you. Marianne
Qualifications: Personable and reliable, strong organizational skills with attention to detail, ability to multi- task, excellent time management in deadline driven environment, and ability to work independently or as part of a team. Excellent verbal and written skills. Competent with Mac operating system. Experience with Microsoft Word, Outlook, Pagemaker layout program and Adobe Acrobat.
Alphagraphics, Inc.
Concord 5/95-5/2000 Customer Service Representative/Sales Assistant
Walnut Creek 12/2000-7/08 Customer Service Representative/Account Manager
Assisted walk-in & phone clients with a variety of requests from photocopies to help with layout, papers, inks, etc. Worked as a team with two outside sales representatives to accurately prepare estimates and work orders for their existing and new clients. Helped to choose the most beneficial and economical way to produce the job. Assisted the sales team with the mailings of their marketing materials. Conducted follow-up with clients upon completion of estimates and orders to ensure customer satisfaction. While with the Concord store I became a Certified Print Consultant- an exclusive designation within the AlphaGraphics corporate structure.
As a result of my proven experience and developed skills, I was promoted to Account Manager by the new franchisee of the Walnut Creek store. In addition to the above, I obtained new clients and continued to foster the relationships with existing clientele as well by handling more complex printing orders such as 4 color work and other various printed brokered products. Quality control and close monitoring of orders to ensure 100% customer satisfaction.
Self-Employed
Esthetician
12/07-Present
Consult with clients about their skincare concerns and needs. Perform customized facials for maximum results, face & body waxing in my home.
Spa Moments, San Ramon, CA
Esthetician
10/07 - 12/07
Mentored with the owner of the spa performing facials, waxing, eyelash and brow tinting services for men & women. Products always neatly displayed and all tools, supplies and implements clean and sanitized.
Evolutions Salon, Alamo, CA
Esthetician
6/07 - 9/07
Consulted with clients about their skincare concerns and needs. Performed customized facials, face and body waxing as well as eyelash and brow tinting. Kept accurate client records of services performed as well as any reactions to products used. Followed-up with client after services were performed. Kept all tools and supplies clean and sanitized and salon shelves stocked with products and neatly displayed. Assisted receptionist with phones, scheduling appointments and rebooking when possible.
Galaxy Press, Concord, CA
Customer Service Representative/Accounting Assistant
6/2000 - 12/2000
My primary duties were to assist the owner with AP/AR and payroll needs. Accurately prepared printing orders and assisted in bindery department as needed.
Education: Trinity High School-Graduated 1982.
Paris Beauty College-Graduated April 2007.
Received CA Esthetician license May 2007. License No. Z71225.
Additionally trained in Microdermabrasion, LED, chemical peels, reflexology and hot stone massage.
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Customer Service, Data Entry, Admin Assistant or Receptionist (danville / san ramon)
Stacy Magna
P.O. BOX 383, San Ramon, CA 94583
925-803-9298 or 925-216-0066, Email: stacymagna@yahoo.com
OBJECTIVE:
Looking for a company interested in providing efficient, accurate and friendly service to their customers. Seeking a customer service position that interfaces directly or over the telephone with the public. Typical tasks might be: responding to customer inquiries, processing automated transactions and ensuring needs are met.
EXPERIENCE:
11/06 to Present GMAC GLOBAL RELOCATION SERVICES SAN RAMON, CA
Associate Consultant and Administrative Assistant
Ordered Broker Marketing Analysis (BMAs) reviewing forms for completeness and accuracy, ensuring all information was correctly completed on the BMA form, gathered listing paperwork, ordered appraisals & inspections, updated SE with relocation allowances, entered new authorizations.
5/06 to 11/06 MERIDIAN CAPITAL, INC SAN RAMON, CA
Receptionist
Answered phone calls, prepared DHLs for expected/returned envelopes, input DHL invoices in excel for the accounting manager, and prepare end of day report for the CFO & CEO. (The company went out of business October 2007.)
9/04 to 5/06 SIERRA SUITES SAN RAMON AND PLEASANTON, CA
Front Desk Agent and Dual Night Auditor
Provided assistance to guests as requested. Check in/out guests, made reservations, gave driving directions, developed back up reports for the end of day and prepared for the next days business. Automated System utilized: LWPMS (Pleasanton hotel switched ownership May, 2005)
7/03 to 7/04 EQUITY RESIDENTIAL, CANYON CREEK APARTMENTS SAN RAMON, CA
Residential Leasing Consultant
Property owner representative to prospective property leasers and promoted renewal contracts to existing residents. Coordinated resident property issues from initial contract negotiations to resolving daily living issues and property upgrades. Proficient in WIZ automated property management system.
2/01 to 7/03 FOUR POINTS SHERATON PLEASANTON, CA
Front Desk Supervisor and Night Auditor
Supervised Front Desk staff, coordinated with other hotel functional areas to insure superior guest service provided. Provided training for new employees on front desk procedures and automated systems. (GEAC)
EDUCATION
Las Positas College, Livermore, CA 6/2001 to 12/07
AA Degree, Liberal Arts and Science with an Emphasis in Business
Mira Costa College, Oceanside, CA 1/1999 to 12/2000
Certificates Earned: Hotel Management
Front Office Management
Administrative Assistance
Graduate California High School, San Ramon, CA
SKILLS
Microsoft (Word, Excel, PowerPoint and Access), PageMaker, QuarkXPress, and HTML, Internet (Explore and Netscape), Outlook
Hotel Management automated systems HPMSII, GEAC, and LWPMS
Property Management automated system WIZ
Relocation automated systems ~ Service Engine (SE)
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Recruiter (danville / san ramon)
September 2006-Present Confidential East Bay, Ca
Technical Account Executive
Responsible for generating division business by obtaining and retaining new clients and candidates through cold calling and networking within IT arenas, also responsible for building internal relationships for cross selling among divisions
Currently on the strategic planning committee representing the IT division on several large VMS accounts
Specializing in Java Developers, Software Developers, Technical Writers, Web Designers, Help Desk/Windows Admins, Project and Business Analysts
Daily contract negotiations on the client side, compensation negotiation on the candidate side, and daily management of recruiters
Responsible for attending monthly sales meetings and presenting strategic plans for upcoming month. Attend weekly job requisition meetings to keep apprised of candidates
Member of the Pleasanton and San Ramon Chamber of Commerce
October 2005-September 2006 Systems Integration Solutions Walnut Creek, Ca
Technical Recruiter/Account Manager
Managed 3 large VMS accounts while developing new technical business through out the East Bay Area
Focus on Mainframe maintenance, Business Analysts, Project Managers, Java/J2EE Developers, Technical Writers, QA testers
On target for attaining goal of $3.4 million in revenue in 2006
Attending weekly staff meetings and attend recruiting meetings to keep apprised of business
Daily interaction with a diverse group of IT consultants and client managers to maintain and grow current business
March 2005-October 2005 Virgin Mobile USA Walnut Creek, Ca
Technical Recruiting/Human Resources
Responsible for full cycle IT recruiting from sourcing to screening to interviewing to offers, for a company with 150 employees in start up mode
Recruiting specialized in all levels of Linux Admins, Java Developers, Network Engineers, Security Engineers, QA Engineers, Windows Admins, Project Managers and Business Analysts
Work one on one with VP of IT and his management staff for staffing purposes, staffing budgets, interviewing schedules, and reorganization of group and responsibilities
Conduct face to face new hire orientations, field benefit questions, and provide overall HR support
Attend weekly HR meetings to discuss upcoming events, strategic recruiting initiatives and troubleshoot issues
Maintain weekly reports in areas of headcount, contractor usage and recruiting progress
April 2002-March 2005 Coldwell Banker San Ramon, Ca
Human Resources Generalist/Recruiting
Responsible for staff recruiting from administration to technical positions, hiring, and terminating for company of 450 employees in 72 offices in Northern California
Work closely with managers on their staffing budgets, provide interviewing and employment law training
Conduct monthly web-ex new hire orientation and bi-monthly new hire orientation in classroom setting covering topics such as benefits, 401K, FMLA and company code of conduct
Handle all unemployment claims including hearings, workers compensation claims and employee relations including writing disciplinary warnings
Held accountable for weekly staffing reports and company organizational charts, bi-weekly employee bonus payments & monthly company roster updates
Facilitated monthly committee meetings to organize employee events throughout the year
Work closely with HR VP on yearly projects including new titles, commission structures, new email distributions lists and creating new forms
Support the HR dept daily with leadership in managers absence, payroll, Lawson data entry and special projects
Member of NCHRA
August 2001-March 2002 Abar/Venturi Staffing Pleasanton, Ca
Account Manager (Contract)
Responsible for building branch business by cold calling and obtaining new clients
Increased monthly sales by 85% in first six months by adding 12 new clients by creating and delivering company presentations
Handled payroll, client billing and negotiated compensation packages for candidates while obtaining the highest bill rate from the client
Oversaw daily administrative functions of office and 3 person staff
Member of Pleasanton and San Ramon Chamber of Commerce
October1999-May 2001 Diversified Staffing Oakland, Ca
Recruiter
Experienced in employee relations, internet recruitment, VMS business and attending job fairs and community events
Built client base from 18 to 31 in first year, exceeded all monthly sales goals by 25%
Recruited for in house positions and trained new recruiters company wide
Negotiated candidate compensation packages, administered benefits, and handled terminations
Member of Emeryville, San Ramon and Pleasanton Chamber of Commerce and Tri-Valley Human Resource Group
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Recruiter/On-Site (danville / san ramon)
September 2006-Present Confidential East Bay, Ca
Technical Account Executive
Responsible for generating division business by obtaining and retaining new clients and candidates through cold calling and networking within IT arenas, also responsible for building internal relationships for cross selling among divisions
Currently on the strategic planning committee representing the IT division on 2 large VMS accounts
Specializing in Java Developers, Software Developers, Technical Writers, Web Designers, Help Desk/Windows Admins, Project and Business Analysts
Daily contract negotiations on the client side, compensation negotiation on the candidate side, and daily management of recruiters
Responsible for attending monthly sales meetings and presenting strategic plans for upcoming month. Attend weekly job requisition meetings to keep apprised of candidates
Member of the Pleasanton and San Ramon Chamber of Commerce
October 2005-September 2006 Systems Integration Solutions Walnut Creek, Ca
Technical Recruiter/Account Manager
Managed 3 large VMS accounts while developing new technical business through out the East Bay Area
Focus on Mainframe maintenance, Business Analysts, Project Managers, Java/J2EE Developers, Technical Writers, QA testers
On target for attaining goal of $3.4 million in revenue in 2006
Attending weekly staff meetings and attend recruiting meetings to keep apprised of business
Daily interaction with a diverse group of IT consultants and client managers to maintain and grow current business
March 2005-October 2005 Virgin Mobile USA Walnut Creek, Ca
Technical Recruiting/Human Resources
Responsible for full cycle IT recruiting from sourcing to screening to interviewing to offers, for a company with 150 employees in start up mode
Recruiting specialized in all levels of Linux Admins, Java Developers, Network Engineers, Security Engineers, QA Engineers, Windows Admins, Project Managers and Business Analysts
Work one on one with VP of IT and his management staff for staffing purposes, staffing budgets, interviewing schedules, and reorganization of group and responsibilities
Conduct face to face new hire orientations, field benefit questions, and provide overall HR support
Attend weekly HR meetings to discuss upcoming events, strategic recruiting initiatives and troubleshoot issues
Maintain weekly reports in areas of headcount, contractor usage and recruiting progress
April 2002-March 2005 Coldwell Banker San Ramon, Ca
Human Resources Generalist/Recruiting
Responsible for staff recruiting from administration to technical positions, hiring, and terminating for company of 450 employees in 72 offices in Northern California
Work closely with managers on their staffing budgets, provide interviewing and employment law training
Conduct monthly web-ex new hire orientation and bi-monthly new hire orientation in classroom setting covering topics such as benefits, 401K, FMLA and company code of conduct
Handle all unemployment claims including hearings, workers compensation claims and employee relations including writing disciplinary warnings
Held accountable for weekly staffing reports and company organizational charts, bi-weekly employee bonus payments & monthly company roster updates
Facilitated monthly committee meetings to organize employee events throughout the year
Work closely with HR VP on yearly projects including new titles, commission structures, new email distributions lists and creating new forms
Support the HR dept daily with leadership in managers absence, payroll, Lawson data entry and special projects
Member of NCHRA
August 2001-March 2002 Abar/Venturi Staffing Pleasanton, Ca
Account Manager (Contract)
Responsible for building branch business by cold calling and obtaining new clients
Increased monthly sales by 85% in first six months by adding 12 new clients by creating and delivering company presentations
Handled payroll, client billing and negotiated compensation packages for candidates while obtaining the highest bill rate from the client
Oversaw daily administrative functions of office and 3 person staff
Member of Pleasanton and San Ramon Chamber of Commerce
October 1999-May 2001 Diversified Staffing Oakland, Ca
Recruiter
Experienced in employee relations, internet recruitment, VMS business and attending job fairs and community events
Built client base from 18 to 31 in first year, exceeded all monthly sales goals by 25%
Recruited for in house positions and trained new recruiters company wide
Negotiated candidate compensation packages, administered benefits, and handled terminations
Member of Emeryville, San Ramon and Pleasanton Chamber of Commerce and Tri-Valley Human Resource Group
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Seeking Reception/Admin Full or Part Time (danville / san ramon)
John Vasquez
2585 Fountainhead Drive
San Ramon, CA 94583
(925) 200-8318
Administrative Skills
Answering phones and assisting the general public.
Inventory and maintain office supplies and company products.
Filing of office reports.
Photo copying product billing for client and office records.
Faxing documentation for payroll information.
Data entry.
Records maintenance.
Scheduling appointments.
Customer Service Skills
Assist customers and office personnel by providing general information.
Serve as communication liaison between management and client staff.
Troubleshoot and resolve issues regarding policy.
Computer Skills
Microsoft Word
Microsoft Excel
Microsoft Power Point
Microsoft Outlook
Education:
University of San Francisco 8/2007
Bachelor Degree, Public Administration
Studied: Organizational Theory and Management, Human Resources Management, Administrative Law, Fiscal Policy and Finance, Professional and Moral Ethics.
Professional Experience:
Allied Barton- Oakland, CA 94612 4/2008 to Present
(Security) Reception/Records Maintenance
Provide general assistance to visitors as well as employee and contract staff in the main lobby area. Answer phones and provide general information and direction. Issue temporary ID badges for visitors. Maintain logs and records for phone calls, receipts and signatures for deliveries. Direct building maintenance calls. Use email as a line of communication for client staff. Maintain sign in sheets for employees.
Souza Group-Pleasanton, CA 94566 8/2008 to Present
As needed-Document Scanning/File Maintenance
Scan and copy legal documents for court cases. Maintain files and records. Use copying software for database retrieval.
San Ramon Police-San Ramon, CA 94583 6/2006 to 8/2007
Volunteer/General Office Work/Data Entry
Answer phones for the general public. Set appointments for fingerprint scans. Issue temporary parking permits for city wide events. Enter police reports in to police database for cataloging. Maintain hard copies of police reports for records and referral. Provide a line of communication between general public and law enforcement officers.
Dreyers Inc.-San Ramon, CA 94583 6/2003 to 9/2006 6/2007 to 12/2007
Fulltime/As needed -Customer Service/Inventory/Stocking
Provide a line of communication between distribution and grocery chains. Provide customer service to shoppers about product and ordering information. Assist Sales rep. in ordering specific amounts of product per store. Monthly inventory of product for sales numbers and quotas. Set up and stock displays with product for monthly sales.
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Receptionist, Executive/Administrative support positions desired (danville / san ramon)
I am seeking to provide Executive/Administrative suppport and/or Receptionist duties to a financially sound organization. I have many years of experience and can provide steller references upon acceptance of employment. Thank you for your consideration!
KATHLEEN F. SCAUBATO
313 Schooner Way
Pittsburg CA 94565
(925) 473-9668
OBJECTIVE: To acquire a position that will enable me to use my experience in Executive support and general office operations, as well as the opportunity to learn and grow with a professional organization.
Over 20 years of experience in Executive/Administrative support, finance, project management and office operations.
Type 70 words per minute, including transcription.
Experience in Word, Excel, Powerpoint, Schedule and Outlook.
Property Management software (Delphi).
Purchasing software (AS400).
Accounting software packages, such as Quick Books and Oracle.
Real estate/mortgage software packages, such as Paragon, Point and Goldmine.
Graduate of the Northern Nevada Real Estate School.
Notary Public in the State of California.
Self-starter ~ willing to learn new things quickly and
efficiently ~ professional demeanor ~ strong work ethic ~ energetic ~ confident ~ positive ~ motivated ~ a team player!
December 2007 to August 2008 THE RIBEIRO COMPANIES
(775) 825-7979
Reno, Nevada
Maintenance Office Manager
Assist the Maintenance Superintendent with the operation of the Maintenance Department, which includes the supervision, time management and dispatch of our 10 Maintenance Technicians for general repairs, remodels, unit cleans, roof walks, snow removal and weekly waste management for our properties. Also prepared invoices for our Property Managers for services rendered, as well as coordinating and tracking inventory.
December 2006 to December 2007 GRAND SIERRA RESORT AND CASINO
(775) 789-2196
Reno, NV
Administrative Assistant
Assist the Audio/Visual Managers with time management, accounting, contracting and meeting and booth preparation for our meetings and conventions.
September 2005 to December 2006 LAKE TAHOE MORTAGE
(775) 746-6522
Reno, Nevada
Transaction Coordinator
Assisted two Mortgage Planners with the processing of their loans, ordering appraisals,
title reports, coordinated conditions, funding and recording.
December 2002 to September 2005 BWC MORTGAGE SERVICES
(925) 275-6844
San Ramon, California
Senior Shipper
Review, organize and assist with coordinating loans for purchase by investors.
coordinate recording of Deeds of Trusts, Assignments and Title Policies, as well as
processing MERS assignments once loans have been purchased by investors.
January 1999 to December 2002 EMPLOYERS INSURANCE COMPANY OF NEVADA
Reno, Nevada
Executive Assistant to the Director of Nursing
Time managed and assisted the Director of Nursing with travel arrangements, scheduling and
coordination of meetings, agendas and meeting minutes, as well as prepare and update
organizational charts, spreadsheets and inter-departmental charts. Responsible for
monitoring leave authorizations, prepare offer of employment letters to our new employees,
as well as coordinating correspondence to our injured workers, physicians and providers.
August 1996 to November 1998 TCI CABLEVISION OF CALIFORNIA
Walnut Creek, California
Project Coordinator
Provided project management and coordination to the Customer Operations team. Also assisted
in scheduling Division Call Center meetings, preparing agendas and meeting minutes, as well as
assistance to the Director of Customer Operations.
January 1979 to July 1996 GREAT-WEST LIFE ASSURANCE COMPANY
Walnut Creek, California
Executive Assistant to the Regional Vice-President
Assisted and time managed the Regional Vice-President, including travel arrangements, presentations,
cost comparisons, meetings, agendas and meeting minutes. Responsible for processing commission payments
and licensing of approximately 200 brokers/agents.
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Outside Sales / Account Executive (danville / san ramon)
CATALINA DIAZ
PO BOX 1592
San Ramon, California, 94583
Phone: 925-895-4668 Email: catalinadiaz@gmx.com
Professional Summary
An accomplished results-driven service management professional with over 10 years of business to business, retail and customer sales experience. Proven ability to interface with customers to ensure product solutions meet customer requirements. Exceptional communicator with demonstrated success-building relationships with new and existing clients. Track record of consistently exceeding objectives for superior account management
Qualification Highlights
Excellent communication skills demonstrated by ability to work with people of diverse backgrounds within challenging sales and service environments.
Successful at Establishing Rapport that facilitates teamwork and productivity.
Self Motivated and Confident in making independent decisions that require critical thinking and situational analysis.
Superior Skills in all client service functions, listening, problem solving, and short and long-term goal setting.
Strong Computer Skills demonstrated by proficiency with Windows XP/NT, MS Explorer, MS Word, MS Excel,GIF-TIFF file conversion and office networking.
PROFESSIONAL EXPERIENCE
Client Relations Manager: Reply! Inc. 2008 - Present
Full responsibility for managing all aspects of over 200 assigned accounts that generate over $250K in monthly recurring revenues. Provided reports as directed by EVP Sales & Service Operations.
Achieved assigned productivity goals; maintained organizational standards for managing account relationships, delivered excellent growth in account value.
Increased individual account values by 42% from $850 per month to $1,207 per month during initial 6 months of account ownership.
Reduced account attrition from 12% of account base per month to less than 3%.
Consulted with senior account contacts and assisted with overcoming challenges they encountered in achieving success with our programs services.
Whenever possible and appropriate, increased account revenue growth through expansion of territories, addition of franchises, and maximization of available cross sell/up sell opportunities.
Broker Executive Assistant: TransPacific Mortgage Company, 2004-2008
Examined and evaluated prospective residential properties; both residential sales and rentals
Assisted with all aspects of Real Estate sales including negotiation and approval of leasing transactions, preparation of vacancies, rent collection and tenant screening.
Converted initial prospect phone inquiries to on premise appointments for showing and presented homes to prospective tenants and brokers.
Planned, coordinated and presented open houses, including the creation, printing, and assembly of marketing collateral materials.
Organized staging of properties - purchased furniture/decor, coordinated deliveries, staged site, and handled storage after the sale
Outside Sales Executive: Herning Underground Supply, CA 2006-2008
Service Corporate Accounts for this provider of Electrical and Outdoor Lighting Supplies. Personally assisted the Branch Manager of Operations
Manage 50 accounts with small and medium size business.
Ensure highest client satisfaction and retention rates by quickly resolving billing and service issues.
Penetrate accounts by educating and up-selling clients on new products and services.
Researched city and county specifications on Outdoor Lighting Fixtures to ensure the customer would end up with an approved product prior to installation.
Provided continuous high quality support to Branch Manager.
Managed expense accounts and recovery.
Operations Manager: Independent Electrical Supply Inc, CA 1999-2004
Responsibilities included administrative, billing, personnel issues, payroll, and negotiation of purchase orders for all production materials.
Developed purchasing agreements, contracts, negotiated pricing of annual purchasing contracts.
Prepared comprehensive summary of sales reports.
Analyzed detailed sales reports of merchandise and inventory analysis reports.
Developed and implemented cost control measures.
Performed the full account cycle using Quick books accounting software.
Posted entries to the general ledger.
Prepare & Distribute financial statements.
Demonstrated discretion and maintained confidentiality.
Provided employees with direction on how to create a positive work environment that ensured accurate, on-time completion of assigned tasks.
Continuing Professional Education
Advanced Communication Skills; Fundamental Sale Skills; Team Leadership; Diversity Workshop; Management Skills; Conflict Management; Organizational Skills; Microsoft; Real Estate Principals & Escrow, Principles of Business Writing.
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CAKE DECORATOR needs job (danville / san ramon)
Hi, I'm moving to San Ramon on 11/11 from Cleveland, OH and am in need of employment. I have 10 years experience decorating cakes, 3 years experience baking, and over 10 years experience in customer service. If you are hiring or know of someone hiring please contact me. I would prefer to work either in San Ramon (so I could walk to work) or someplace that can easily and quickly be reached by the BART. Thank you SO MUCH for your help and consideration.
Channita
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Katie Abeyta-Full Time work to start asap (danville / san ramon)
Kathryn Markus-Abeyta
40 Cedar Pointe loop #714
San Ramon CA 94583
Cell# (925) 726-5888
Pastita516@yahoo.com
Qualifications
Hard dedicated worker with great work ethics including being on time, rarely absent, honest, and reporting of illegal actions performed in the office in a discrete manner. Known for putting all of ones self into completing a job and making certain that its done correctly.
Flexible and reliable on coming in early or staying late. An active and competent worker never needing to be asked to perform a task. Always looking to lend a helping hand in covering a shift. Technical proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
The customers are the key to the success of any company big or small. So my customer service skills are at a high. Demonstrating strong communication skills and the ability to build a rapport with clients. Having perfected skills in keeping clients happy by fulfilling their needs and providing a smile at each visit. Each days goal is the same, being polite, swift, and efficient and most importantly having satisfied customers.
Work History
Administrative Assistant, Dinucci Corporation 10/08/2007- 05/29/2008
1057 Shary Circle
Concord CA 94518
925-798-3946 ask for Antionette Ramero
Answer phones, fax, copy, enter in new purchase orders, close out orders, enter orders into Vista System, collect status on orders, input status into excel spreadsheet, file drawings, file job folders, email buyers and processors, assist shipping and receiving department, receive in certifications from processors and suppliers, track packages, complete inspection report data, create folders, and assist accounting department.
Nutritional counselor, LA Weight Loss 12/05- 9/21/2007
2360 Suite B Monument Blvd
Pleasant Hill CA 94526
(925) 603-0600
Open cash register, Answer phones, work with dietitians round the clock, close out the register, work up clients chart, make product recommendations, measure all clients, Book appointments, confirm appointments, audit all charts, Input receiving inventory, Log all products leaving the center, conduct medical history, weigh clients, clean, resolve problems with the clients, and encourage them when discouraged.
Receptionist and Child Care, Linda Evans Fitness Center 10/03-6/2006
2074 Treat Blvd.
Walnut Creek, CA 94596
Reception: Answer telephone lines 1-5, member check-in, collect any balance dues, fill out member change form for account maintenance, cashier, copy documents, restock bathroom and showers, pick up magazines, scrub down cardio and weights, count workout classes, schedule fitness appointments, schedule consultation appointments, fax instructor sign in sheet to corporate, call other locations for their daily income, email daily income to corporate, record any malfunctions in club, Make calls to incoming leads, check old leads in computer for membership.
Child Care: Clean child care room, interact with kids, report any accidents to parent and club, check toys for dangers, feed them any snacks parent brought for the child, assist with homework, change diapers, establish games and art 'n crafts for children.
Retail sales, Womens department, Copelands Sports 5/05- 12/05
1330 South California Blvd. & 185 Sun valley Mall
Walnut Creek, CA 94596 Concord, CA 94520
(925) 906-0469 (925) 685-1022
Answer phones, cashier, returns, issue gift certificates, count in and out registers, clean, hang apparel, sensor and unsensor product, mark down prices, call in transfers of product, call in travelers checks, redeem gift certificates, merchandise the product, take product out of inventory for transfers, and customer service.
EDUCATION
Heald College Start date 7/23/2007 -current
5130 Commercial Circle
Concord, Ca 94520
(925) 288-5841
Diablo Valley College 6/28/03-5/2007
321 Golf Club Road
Pleasant Hill, CA 94523- 1 544
(925)685- 1 230
Volunteer Service
Search And Rescue 03/2002
Contra Costa County Sheriff Department OES-Volunteer Services-SAR 50 Glacier Rd.
Martinez, CA 94553 (925) 3 1 3-2423
Supervisor : Richard E. Brown, Chris Boyer
Position: Explorer
Basic first aid training, Man tracking, Basic field search, Blood borne pathogen training
Junior Diabetes Walk A Thon 10/1 7/2002
Longs Drug Store
141 North Civic Drive Walnut Creek, CA 94596 (925) 2 1 0-6566
Supervisor: Jackie Gelder
Position: T-shirt and Registration
I would give each volunteer their registration form and T-shirt when it was completed
References
1. Annette & Gary Lovos
Personal, Family
Home: (925) 685-3018
Alternate: (925) 691-7226
2. Ashley Pontes
Former co- worker
Personal
Cell# 925-812-4444
3. Brandy Gilory
Personal
Roommate
Cell# 209-298-6158
4. Jeanine Viola
Professional
Former co-worker
Home # 510-260-0735
5. Kevin End Zone Promotions Manager
Employer
Professional
Cellular : (408) 777-1348
6. Christine lamborn
Co worker & employer
Professional/personal
Home: (925) 459-8877
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Profess. Male w/Outstanding Leadership Qualities seek. Part-Time Work (danville / san ramon)
Hello,
my name is J.R., for short and the purpose of me writing is to catch the attention of a company in need of a dependable, professional, hard working, dedicated employee. I've been employed with the same company for the past 13 years and at the present time I'm seeking part time work to help support my family, which includes a new son, born 9/15/08.
I'm available for work Part-time, after 2:30 pm up until midnight. I can be reached at (925)395-8684 or E-mail at jelaniorashad@gmail.com
Please view my resume at your leisure and I thank you for your time and consideration.
Objective:
To obtain a professional position in a business environment to where my office and computer skills as well as my drive, great ability to interact, commitment, enthusiasm and new ideas can be utilized.
Summary of Qualifications:
· More than 12 years of Underwriting experience
· Adept at written and verbal communication on all levels
· Outstanding leadership qualities, hard working, detail oriented, able to multi-task
· Knowledgeable in technology and medical terminology
· Able to learn and apply quickly and effectively
Employment History:
New York Life Insurance San Ramon, CA 1995-present
Senior Underwriting Associate
· Analyze information in insurance applications to determine whether a risk is acceptable and will not result in a loss
· Performs Underwriting support and processing standard underwriting work and underwrites substandard applications without an APS
· Underwrites standard and substandard applications up to and including $1,000,000
· Communicates with underwriters, agents, and G.O. staff in regards to underwriting procedures, status
· Resolves routine problems independently and makes suggestions to improve work processes
· Answers basic inquires, regarding eligibility, policies, underwriting and compliance procedures
· Provides feedback to lower level accelerated underwriters
· Electrocardiogram interpretation
Positive Communications
Customer Service Representative Pleasanton, CA 1993-1995
· Provide help desk resources and technical advice
· Detect, diagnose and resolve problems with equipment
· Receive, schedule, and completed service calls
· Maintain rapport with customers; training users in correct use and maintenance of equipment
· Provide product and service information; clarifying customer complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem
Education: Santa Barbara Business College- Fremont, CA
Registered Medical Assistant, Associates Degree (1998)
Heald Business College, CA
Associates in Technology, Computers (2001)
Excellent references available upon request
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Medical Receptionist/Medical Assistant (danville / san ramon) (danville / san ramon)
LUISA M. YUZON
San Ramon, CA 94583
(925) 577-4425
lyuzon@hotmail.com
CAREER SUMMARY
Over Sixteen years of progressive responsibilities in the Administrative Assistant field. Range of experience includes word processing, data entry, and accounting. Computer skills include Microsoft Word/Excel and WordPerfect. Ability to type 65 WPM.
EDUCATION
04/2000- 8/2001 Diablo Valley College, San Ramon, CA
08/1980 -07/1983 Allan Hancock College, Vandenberg Air Force Base, CA
06/1978 -08/1980 Chabot College, Hayward, CA
EXPERIENCE
01/2007-12/2007 Administrative Assistant
EMC Software, Pleasanton, CA
Temporary Agency (TacWorldwide)
Received email or physical booking packet from PCs to process.
Prints all required bookings papers (SRF, Signed SOW, Quotes, emails, etc).
Created DMS cover sheet and organized papers accordingly.
Filed in Eroom and Email soft copies to PCs.
07/2005 -06/2006 Loan Coordinator II
Washington Mutual Retail Processing, Pleasanton, CA
Temporary Agency (Aerotek)
Reviewed the loan application package for completeness and accuracy.
Verified and validates supporting income, asset and liability documentation.
Reviewed and verifying credit report and other income and liabilities.
Signed off on loan conditions, analyze title report, purchase contract and escrow instructions
Typed loan application form on database
Assisted E-mail responses, mail distribution, report generation
Answered multi-line phones and forward messages to appropriate staff
Distributed press kits, prepared mailings
01/2005 -04/2005 Medical Claims Data Entry
Primary Eye Care Network, San Ramon, CA
Temporary Agency (Dynamic)
Received customer account information, filed customer accounts alphabetical and numerical, organized customer bankruptcy accounts, made outbound calls to collect on outstanding bills, received payments for bills, provided customer service and assisted with customer complains, answered multi-line phones and forwarded messages to appropriate staff and checked inventory
02/2004 -06/2004 Word Processor /Typist
Alliance Title Company, Pleasanton, CA
Typed preliminary reports and title policies
Answered phones and took messages, dispatched security to problematic areas and kept a detailed log of alarms that went off
Provided customer service and assisted with customer complains
Filed all necessary paperwork alphabetically
08/2002 -09/2003 Word Processor/Typist/Receptionist
Fidelity National Title Company, Pleasanton, CA
Typed preliminary reports and title policies
Prepared preliminary report and correspondence for review
Ensured all appraisals and credit reports including demands
Proofread correspondence, preliminary reports, title policies
04/2001 -08/2002 Loan Coordinator I
Washington Mutual Wholesale Processing, Pleasanton, CA
Assisted E-mail responses, mail distribution, report generation
Answered multi-line phones and forward messages to appropriate staff
Distributed press kits, prepared mailings
Prepared loan documents and correspondence for review
11/1997 -08/2000 Word Processor/Typist
First American Title Company, Pleasanton, CA
Typed preliminary reports, guarantees, title policies
Distributed preliminary reports and title policies
Collated completed title reports and distribute accordingly in a timely manner
Performed related clerical duties as necessary, answering telephone etc.
03/1996 -11/1997 Word Processor/Typist
Placer Title Company, San Leandro, CA
Typed preliminary reports, guarantees, title policies recorded documents into computer system
Assisted receptionist
Pulled documents as needed
Proofreading as needed
03/1986 -07/1994 Word Processor/Typist
North American Title Company, Hayward, CA
Typed preliminary reports and title policies
Answered phones and took messages, dispatched security to problematic areas and kept a detailed log of alarms that went off
Prepared materials for mailing including addressing, stuffing envelopes and making labels
Maintained all logs and reporting documentation as required