• !!!!!!!!Massage Therapist!!!!!!!!!! (danville / san ramon)
  My name is Chriss, and I am a Certified Massagew Therapist who is looking for employmnt..My modalities are Deep Tissue, Swedish, Reflexology, and Sports. I am looking for a position that I can build clientele with. I am licensed to work in the San Ramon area..My Conatact information is 925-565-2324

• Experienced Inside Sales Representative (danville / san ramon)
  Natasha Stel
  
  
  Professional Profile
  • Extensive international background.
  • Strong written and verbal communication.
  • Highly natural preference for being detailed oriented with accuracy.
  • Strong organizational skills.
  • Fluent command of English and Dutch.
  • Flexible, enthusiastic and attentive.
  Work History
  Manager of Client Relations/Business Development
  May 2007 to October 2008
  Reply, Inc. (Lead Generation)
  San Ramon, CA 94583
  • Managed 200 automotive dealership accounts.
  • In charge of providing customer service on a daily basis.
  • In charge of growing revenue on current accounts by increasing lead count or adding on sister stores.
  • Responsible for prevention of cancellations
  • Responsible for strategizing with Internet Managers to help grow business for their dealerships by changing existing territories etc.
  • Responsible for monthly attrition of all accounts.
  • Responsible for growing special finance division for new lead marketplace.
  • Calling into past, current and new dealerships to add them into the new lead marketplace for special finance.
  • Monthly goal was to add on $20K in new business a month.
  • Responsible for bringing in over $150K in new business.
  
  Inside Sales Representative
  August 2006 to April 2007
  Accela, Inc. (Software)
  San Ramon, CA 94583
  • Develop prospect account–level intelligence through outbound calling.
  • Provide support to existing clients.
  • Qualified prospects and generated new leads for outside sales team.
  • Selling to both new and installed base clients.
  • Cold call, identify and qualify new opportunities.
  • Create weekly prospect lists and track results in pipeline.
  • Create account plans for strategic customers.
  • Create account plans for strategic customers.
  • Maintain a healthy pipeline of business to ensure business quotas can be exceeded.
  • Maintain customer database/forecasting and account notes.
  • Provide regular feedback to corporate marketing, engineering and sales regarding company products and solutions.
  Manager of Inside Sales
  July 2005 to May 2006
  TomorrowNow, Inc. (Software Maintenance)
  Pleasanton, CA 94566
  • Managed a team of 18 including Inside and Outside Sales Representatives.
  • In charge of delegating all outbound calling and development of new clients.
  • Qualified prospects and generated new leads for outside sales team.
  • Responsible for dealing effectively with up to fifty customers a day.
  • Worked closely with management to produce new marketing strategies.
  • Worked closely with Marketing to develop and follow up on new Campaigns to produce high quality leads for the outside sales team.
  • Handled all post-trade shows, seminars and campaign phone calls.
  • Responsible for supervising, hiring and training of new employees.
  • Responsible for North American and Canadian territories.
  • Worked with Salesforce database.
  
  Owner/ Director of Operations
  January 2003 to June 2005
  Aquarium Solutions, Inc. (Retail)
  Danville, CA 94506
  • In charge of business development.
  • In charge of in store merchandising.
  • In charge of vendor relations.
  • Responsible for buying store products.
  • Responsible for marketing and customer relations.
  • Responsible for hiring, training and management of new employees.
  Inside Sales Representative
  October 2002 to December 2002
  Crossweave, Inc. (Application Integration Software)
  Oakland, CA 94606
  • In charge of all outbound calling and development of new clients.
  • Qualified prospects and generated new leads for outside sales team.
  • Worked with Salesforce/ACT database.
  • Responsible for setting Webex/face to face meetings with prospects.
  • Responsible for knowledge of the company's proprietary software.
  • Worked closely with management to produce new marketing strategies.
  • Worked closely with management to nurture strategic accounts.
  • Made over 40 calls a day.
  • Generated 20+ Webex meetings/leads per month
  • Reached 100% of quota every month.
  • In charge of calling into Eastern territories.
  
  
  Senior Sales Associate
  March 2000 to July 2002
  Commerce One (e-Commerce Software)
  Pleasanton, CA 94566
  • Qualified prospects resulting in the sales of solutions reaching over $3 million dollars within a six month timeframe.
  • Responsible for generating new leads for outside sales team.
  • Worked extensively with Onyx database.
  • Harvested and farmed new prospects.
  • Responsible for the coordination of sales team activities.
  • Assisted in pre-purchase client support.
  • Building and developing relationships with new and existing clients.
  • Mastered proprietary software for prospect inquiries.
  • Provided sales team with client off-site support.
  • Handled all post-trade shows, seminars and campaign phone calls.
  • Handled all inbound and outbound Commerce One customer and prospect leads.
  • Responsible for dealing effectively with up to fifty customers a day.
  • Responsible for supervising, hiring and training of the new hires.
  • Responsible for all sectors from retail, financial, government to entertainment.
  • Handled all post-trade shows, seminars and campaign phone calls.
  • Handled all inbound and outbound Commerce One customer and prospect leads.
  • Responsible for Western regions.
  • Exceeded 130% of quota since commencement of employment.
  
  Senior Lead Management Representative
  July 1999 to March 2000
  PeopleSoft (Enterprise Solution Software)
  Pleasanton, CA 94566
  • Exceeded goal every month since commencement of employment.
  • Worked extensively with Siebel and Vantive database.
  • Harvested and farmed new prospects.
  • In charge of calling into Western territories.
  • Responsible for lead generation for outside sales.
  • Responsible for the coordination of sales team activities.
  • Assisted in pre-purchase client support.
  • Responsible for building and developing relationships with new and existing clients.
  • Mastered proprietary software for prospect inquiries.
  • Provided sales team with client off-site support.
  • Handled all post-trade shows, seminars and campaign phone calls.
  • Handled all inbound and outbound customer and prospect leads.
  • Responsible for dealing effectively with up to one hundred and fifty customers a day.
  • Reached 100% of quota every month.
  
  
  
  
  
  
  
  
  Education
  
  B.A.,Marketing
  May 1995
  University of San Francisco
  San Francisco, CA
  
  International Baccalaureate
  May 1991
  Alberdingk Thijm College
  Hilversum, The Netherlands
  
  Computer Knowledge
  
  Software Applications:
  PeopleSoft, Excel, Lotus 1-2-3, WordPerfect, Word.
  
  Database/CRM:
  Vantive, Siebel, Onyx, Remedy, Goldmine, ACT and Salesforce.
  
  Operating Systems:
  Windows 95, 98, 2000, XP, Mac OS 9/X.
  
  References
  
  Available upon request
  

• can someone please do my homework for me? (danville / san ramon)
  I need hecka help cause I have to read all these books and answer questions about them and I have hella venture homeworks, so if you have nothing better to do, I'll give hand jobs in compensation.
  
  btw 16/m/san ramon
  btw, I'm single :D
  and I'm selling a sk3 if you're interested.
  
  
  mormons or asians are preferred.
  

• HR Specialist (danville / san ramon)
  KATHRYN DMITRIEVA
  
  
  
  2247 Magnolia Bridge Drive * San Ramon, California 94582 * Tel: 925-708-4552 * E-mail: ek_gav@yahoo.com
  
  ________________________________________
  SUMMARY OF QUALIFICATIONS
  
  • Organized and goal oriented, with more than 5 years’ experience in marketing and public relations and human resources administration
  • Highly regarded for building strong partner relationships and generating innovative solutions that achieve quantifiable results
  • Proven success in development and implementation of public relations, advertising and marketing campaigns
  • Skilled in building positive relationships with senior executives, media, analysts, clients, customers, outside agencies, and internal team members
  • Experience in exhibitions and event management
  • Robust record of success in achieving complex objectives and timelines
  • Strong communication, interpersonal, and presentation and technical writing skills
  • International, cross-cultural experience, with fluency in Russian
  • Computer skills include: MS Word, Excel, Access, Project, Publisher, PowerPoint, People Soft, Adobe Frame Maker 6.0, and Internet research
  ________________________________________
  PROFESSIONAL EXPERIENCE
  
  United Way of the Bay Area, San Francisco, CA
  HR Coordinator 06/08-Current
  • Created, compiled and maintained confidential employee files
  • Managed recruitment and selection process from initial requisition through hire
  • Maintained Payroll Resource Group (PRG ) employee database: data entry and report generation
  • Created and maintained Org Charts using Visio program
  • Administered the on-boarding process: created introductory PowerPoint presentations and performed new hire orientations
  • Prepared new hire packets
  • Conducted Open Enrollment meetings
  • Organized special events for employees
  • Took active part in designing a new employee appraisal form
  • Created business letters and memos for employees
  
  Reliance Globalcom Services, Inc., San Francisco, CA
  Assistant to HR Director 02/08-06/08
  • Created, compiled and maintained confidential employee files
  • Provided administrative support to the HR Director including filing, faxing, copying, scanning, formatting and data entry
  • Prepared and sent out new hire packets
  • Collected, reviewed and evaluated performance review forms
  • Maintained PeopleSoft employee database: data entry and report generation
  • Ran background check using ESR for the perspective employees
  • Conducted compensation research for various employee groups using PayScale
  • Assisted in the preparation and distribution of employee announcements and reports
  
  SpbCreative, San Ramon, CA
  Public Relations and Marketing Manager 09/07-02/08
  • Directed public relations efforts to drive awareness and build brand identity with targeted audiences.
  • Developed corporate identity, messaging and positioning. Wrote press releases.
  • Took active part in creating business plan and marketing strategy for the Company.
  • Wrote press releases for new products and strategic partnerships, data sheets, FAQs, and other marketing materials.
  • Developed new business through extensive market research and excellent relationships with key industry contacts.
  • Created content articles and other supplemental materials for the Company website.
  • Conducted oral presentations for potential customers.
  HR Specialist
  • Recruited, interviewed, facilitated, and organized orientation and training for the employees.
  • Maintained contacts with recruiters.
  • Facilitated new employee orientation.
  • Followed up with payroll, benefits and accounting to ensure that requests are carried out and information is coordinated.
  
  Projects: Zultys Technologies, Sunnyvale, CA
  Sales and Marketing Specialist 03/06-09/07
  • Contributed to event planning and organization, including selection and purchase of supplemental materials
  • Conducted marketing research.
  • Contributed to the customer relationship maintenance program.
  • Helped improve customer experience by collecting customer feedback, analyzing results and providing input to engineering and sales.
  • Created and maintained end-user database.
  • Contributed to the development of PR campaigns that helped increase sales by 15%.
  • Created work flow for resellers through encouragement program.
  Marketing Assistant 03/01-03/02
  • Assisted in creation and implementation of the public relations and advertising campaigns for the start-up company.
  • Participated in collecting and creating customer responses for the PR campaigns and reseller information kits.
  • Created and maintained the Company Intranet content.
  • Conducted market research.
  • Created datasheets for the Company products
  • Worked with vendors on creating and ordering the collateral material.
  HR Coordinator
  • Administered day-to-day personnel changes and edits including using current systems to update information and communicated changes.
  • Conducted New Hire Orientation.
  • Created exit folders for outgoing employees and ensured paperwork was filed in personnel files.
  • Entered employee information into HR database (PeopleSoft).
  • Created and maintained active and inactive employee personnel files.
  • Conducted exit interviews.
  • Maintained and managed PTO spreadsheet, sent PTO balance updates to staff, and responded to PTO inquiries.
  • Managed special projects as requested by HR Director.
  
  St. Petersburg Bank of Reconstruction and Development PLC, Russia
  Public Relations Manager 02/00-11/00
  • Managed PR department of the bank
  • Maintained contacts with business mass media.
  • Prepared press releases and articles.
  • Organized press conferences for mass media and potential clients /partners.
  • Built media relations; coordinated press tours, meetings, and TV/radio opportunities.
  • Conducted economic and demographic research and analysis to produce critical monthly, quarterly, and annual reports.
  • Developed marketing strategy to offer selected publications to target markets, resulting in increased revenue.
  • Conducted educational seminars for clients of the bank.
  • Worked closely with stakeholders, partners and journalists.
  • Created public relations and advertising campaigns; projected positive image of the bank, promoted bank products and services.
  
  EGO-Translating Company, Saint-Petersburg, Russia
  Press Secretary 04/99-02/00
  • Organized and conducted special events for the clients.
  • Organized press conferences and presentations.
  • Created PR and advertising campaigns; promoted company services.
  • Maintained contacts with business mass media.
  • Created progressive marketing strategies that resulted in increased sales.
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  ________________________________________
  
  
  Education and Credentials
  
  eCornell University, USA
  Human Resources Studies Certificate 05/08-10/08
  
  St. Petersburg State Electro-Technical University, St. Petersburg, Russia 03/99
  Masters Degree – Public Relations
  
  Towson State University, Towson, MD, USA 03/99
  Certificate of Achievement in Public Relations
  
  Television Arts School, Saint-Petersburg, Russia 03/97
  Bachelor of Art – Television Reporter
  
  Music School, Saint-Petersburg, Russia 09/86-05/92
  Certificate of Achievement (flute, piano)
  ________________________________________
  Other Activities
  
  Yerba Buena Center of the Arts, San Francisco, CA
  TV-bridge hostess 05/06-06/06
  • Hosted TV-bridge between Yerba Buena Center of the Arts, San Francisco, and Krasnoyarsk Museum, Russia, for their “Museum Night” event.
  • Created and collaborated scenario of the event with the Russian TV-journalists, and rehearsed it with the American audience.
  • Conducted the event on the American side, and acted as an interpreter to the American and Russian audiences.
  
  
  

• tile setter (danville / san ramon)
  Agostino Di Grazia
  
  2946 Marlboro Way 925-833-9720 home
  San Ramon, CA 94583 510-418-1364 cell
  salrosel@aol.com
  Journeyman Tile Layer
  Delivering quality installation quickly and safely
  
  Punctual and detail oriented Tile Layer with over ten years of experience in the tile industry. Have own tools and truck for all types of tile work. Neat and clean worker. Multi-lingual English, Italian, and Spanish. Looking for full-time work or side jobs.
  
  
  EXPERIENCE
  
  Tile Layer
  T&D Tile Company 1999 - 2008
  • Performed tile setting for bathtubs, showers, kitchens, floors, fireplaces for residential and commercial installations
  • Experienced in setting ceramic tile, stones, and marble
  • Cut and form bull-nose marble for counter tops and showers
  • Safely operate tile cutter, grinder, and polisher
  • Snapped lines for layout and detail
  • Able to read house plans
  • Trained helpers and apprentice tile setters in all facets of the business and working safely
  
  
  EDUCATION AND CERTIFICATES
  
  Hayward Adult School
  • Union Local 3 Certificate Tile Setting 2007
  
  San Mateo College, San Mateo, CA
  • AA Photography 1995
  
  Riccardo Da Lentini High School, Lentini, Italy
  • High School Diploma
  
  
  

• Office Manager Admin or Assistant Part Time (danville / san ramon)
  
  Positions: Office Manager/Admin Assistant/Marketing Assistant
  
  Are you in need of part time help and can’t seem to find a dedicated, experienced person? Look no further! I am offering my contracted services to those in need.
  Qualifications:
  • 20 Years Experience in Escrow, Mortgage, Real Estate
  • 10+ Years Experience in Office/Business Management
  • 10 Years in Outside Sales B2B/Long Term Business Relationships
  • Proficient in most Microsoft Applications (what I don’t know I can learn)
  • Word/Outlook/Excel/PowerPoint/Publisher and more!
  • Document Prep/Flyer Creation/Multi-tasker/Organization Wizard
  • Independent/Hard Working/ /Motivated/Goal Oriented Achiever
  
  I am looking for Part Time work close to home (Danville/San Ramon Area) and able to start immediately. I will be scheduling for M-F, approximately 9am-4pm. Schedule can vary depending on your needs.
  I would like this to be semi-permanent under a 1099 contract agreement. Any industry, though my experience is in Real Estate. No telemarketing sales need apply.
  
  If you are looking for the skills I represent above you can contact me at the following with your job description, location, and contact information.
  Once we have made contact I will forward you my official resume.
  Email: soniamiller@comcast.net
  Thank you for your consideration.
  
  Sincerely,
  
  Sonia Miller
  

• customer service/sales/retail/hostes (danville / san ramon)
  Kathryn Markus-Abeyta
  40 Cedar Pointe loop #714
  San Ramon CA 94583
  Cell# (925) 726-5888
  Phone# (925)-685-3018
  Pastita516@yahoo.com
  
  
  
  
  Qualifications
  
  Hard dedicated worker with great work ethics including being on time, rarely absent, honest, and reporting of illegal actions performed in the office in a discrete manner. Known for putting all of one’s self into completing a job and making certain that it’s done correctly.
  
  Flexible and reliable on coming in early or staying late. An active and competent worker never needing to be asked to perform a task. Always looking to lend a helping hand in covering a shift. Technical proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
  
  The customers are the key to the success of any company big or small. So my customer service skills are at a high. Demonstrating strong communication skills and the ability to build a rapport with clients. Having perfected skills in keeping clients happy by fulfilling their needs and providing a smile at each visit. Each day’s goal is the same, being polite, swift, and efficient and most importantly having satisfied customers.
  
  Work History
  
  
  Administrative Assistant, Dinucci Corporation 10/08/2007- 05/29/2008
  1057 Shary Circle
  Concord CA 94518
  925-798-3946 ask for Antionette Ramero
  
  Answer phones, fax, copy, enter in new purchase orders, close out orders, enter orders into Vista System, collect status on orders, input status into excel spreadsheet, file drawings, file job folders, email buyers and processors, assist shipping and receiving department, receive in certifications from processors and suppliers, track packages, complete inspection report data, create folders, and assist accounting department.
  
  Nutritional counselor, LA Weight Loss 12/05- 9/21/2007
  2360 Suite B Monument Blvd
  Pleasant Hill CA 94526
  (925) 603-0600
  
  Open cash register, Answer phones, work with dietitians round the clock, close out the register, work up client’s chart, make product recommendations, measure all clients, Book appointments, confirm appointments, audit all charts, Input receiving inventory, Log all products leaving the center, conduct medical history, weigh clients, clean, resolve problems with the clients, and encourage them when discouraged.
  
  Receptionist and Child Care, Linda Evans Fitness Center 10/03-6/2006
  2074 Treat Blvd.
  Walnut Creek, CA 94596
  
  Reception: Answer telephone lines 1-5, member check-in, collect any balance dues, fill out member change form for account maintenance, cashier, copy documents, restock bathroom and showers, pick up magazines, scrub down cardio and weights, count workout classes, schedule fitness appointments, schedule consultation appointments, fax instructor sign in sheet to corporate, call other locations for their daily income, email daily income to corporate, record any malfunctions in club, Make calls to incoming leads, check old leads in computer for membership.
  Child Care: Clean child care room, interact with kids, report any accidents to parent and club, check toys for dangers, feed them any snacks parent brought for the child, assist with homework, change diapers, establish games and art 'n crafts for children.
  
  Retail sales, Women’s department, Copeland’s Sports 5/05- 12/05
  1330 South California Blvd. & 185 Sun valley Mall
  Walnut Creek, CA 94596 Concord, CA 94520
  (925) 906-0469 (925) 685-1022
  
  Answer phones, cashier, returns, issue gift certificates, count in and out registers, clean, hang apparel, sensor and unsensor product, mark down prices, call in transfers of product, call in travelers checks, redeem gift certificates, merchandise the product, take product out of inventory for transfers, and customer service.
  
  EDUCATION
  
  Heald College Start date 7/23/2007 -current
  5130 Commercial Circle
  Concord, Ca 94520
  (925) 288-5841
  
  Diablo Valley College 6/28/03-5/2007
  321 Golf Club Road
  Pleasant Hill, CA 94523- 1 544
  (925)685- 1 230
  
  Volunteer Service
  
  Search And Rescue 03/2002
  Contra Costa County Sheriff Department OES-Volunteer Services-SAR 50 Glacier Rd.
  Martinez, CA 94553 (925) 3 1 3-2423
  Supervisor : Richard E. Brown, Chris Boyer
  Position: Explorer
  Basic first aid training, Man tracking, Basic field search, Blood borne pathogen training
  
  Junior Diabetes Walk A Thon 10/1 7/2002
  Longs Drug Store
  141 North Civic Drive Walnut Creek, CA 94596 (925) 2 1 0-6566
  Supervisor: Jackie Gelder
  Position: T-shirt and Registration
  I would give each volunteer their registration form and T-shirt when it was completed
  
  
  References
  
  1. Annette & Gary Lovos
  Personal, Family
  Home: (925) 685-3018
  Alternate: (925) 691-7226
  
  2. Ashley Pontes
  Former co- worker
  Personal
  Cell# 925-812-4444
  
  3. Brandy Gilory
  Personal
  Roommate
  Cell# 209-298-6158
  
  4. Jeanine Viola
  Professional
  Former co-worker
  Home # 510-260-0735
  
  5. Kevin End Zone Promotions Manager
  Employer
  Professional
  Cellular : (408) 777-1348
  
  6. Christine lamborn
  Co worker & employer
  Professional/personal
  Home: (925) 459-8877

• Experienced Customer Service Representative (danville / san ramon)
  4825 WEBSTER STREET APT #8 OAKLAND, CA 94609
  510-712-8831
  LoveHeartBeing@yahoo.com
  
  ERICA SANDERS
  
  OBJECTIVE
  My objective is to obtain a challenging permanent position that will allow me to utilize my experience in customer relations and that encourages professional growth .
  QUALIFICATION
  
  Ability to multitask and work individually or in a group environment. Excellent verbal and written communication skills. Strong analytical and problem solving. ability. Adjust well to changes
  
  WORK EXPERIENCE
  10/2007- 6/2008 Safe Security San Ramon ,CA
  Customer Service Representative Responsible for providing direct personal account support in managing customer accounts in a call center atmosphere that included rapid changes and for a set customer base . Duties included problem solving, process payments and billing changes. Navigate multipl systems/applications to gather account information .Address complaints and email responses and terms and conditions . First call resolution .Suggest and promote alternative products and services. Respond to cancellation requests threw management delegation to provide all retention efforts to ensure customer satisfaction and resolution. Providing technical Trouble shooting support.
  
  
  02/2007– 09/2007 Accountnow San Ramon, CA
  Customer Service Representative
  Responsible for answering heavy inbound calls in fast pace call center for on-line banking. Providing information to customer regarding account services, fee structure, banking transactions , balance inquires, resolving billing questions , credit financial reviews ,terms and conditions , problem solving open and close accounts. Responsible for monitoring disputes, customers complaints and email responses. With maintaining weekly reports
  
  
  08/2005 – 03/2006 CSAA Livermore, CA
  Customer Service Representative/ Underwriter
  Managing heavy call volume in fast pace call center, multitask on regular bases and multiple decision making regarding members insurance policy. Processing coverage changes and system updates. Responsible for rating and completing transactions, collecting payments. Educate policyholders and physician in terms and conditions complete knowledge of company products offered and responsible to sale and up sale memberships, outbound calls to ensure completion of initial call
  

• English Tutor (danville / san ramon)
  Teacher with 20+ years of experience in English and English as a Second Language available to tutor in your home in Danville, San Ramon, Dublin, or Pleasanton. 30-minute free assessment. Send e-mail indicating interest to yvv94588@yahoo.com

• Professional Videographer Final Cut Editor Basic Web Design/setup (danville / san ramon)
  I am a professional videographer with 7 years of experience. Experience includes: editing/creating videos for real estate property tours, weddings, school programs, special events, anniversaries, birthday parties, slideshows, baptisms, commercials for local business', seminars, and the list goes on. I enjoy creating video clips for the internet, most recent project includes a video clip for a local company's website. Videography/editing prices are very reasonable.
  
  I use professional Canon 3ccd, Bogen Tripod, monopod, lapel/shot gun mics, Mac based professional software such as FCP, DVD Studio Pro, and many more.
  
  Maria B. Cooper
  158 Madelia Place, San Ramon, CA. 94583, 925/683-2213
  video@mariacooper.info
  www.MariaCooper.info
  
  
  Professional Experience
  
  San Ramon Valley Bible Church, San Ramon, CA 2000 - Present
  Videographer
  http://www.srvbc.com/sermons.htm
  Tri-Valley church focusing on serving members and community by utilizing high-tech methods to allow viewing of all services from home with streaming, plus providing DVDs, and pod casts.
  * In charge of videotaping/editing/burning DVDs for weddings, Bible studies, concerts, and special events using Canon 3 chip
  professional camcorders.
  * Work closely with sound and lighting engineers for maximum coverage of projects.
  * Edit live footage from 3 cameras that spool to the Internet.
  * Responsible for directing camera shots for team.
  * Post production editing using Apple�s professional editing software, Final Cut Express HD and DVD Studio Pro on Mac G4
  * Customize/print graphics onto printable DVDs and case inserts using various Mac printing applications.
  * Use print applications including: Click N Design, Print Explosion, file converters: MPEG StreamClip, Handbrake, and VLC.
  * Handle router testing, replacing/adding memory to Mac, adding internal/external hard drives, USB/Firewire digital cameras,
  camcorders, multimedia card readers for memory sticks: SD, Micro DS, Compact Flash, etc.
  Environment: DVD Recorders, A/V equipment, Mac OSX, Mac OS9, Final Cut Express HD, DVD Studio Pro, iMovie, iDVD,
  Photoshop Elements, iTunes, Microsoft Word, Excel, PowerPoint, Office Outlook, Appleworks 6, RealPlayer, QuickTime Pro,
  Windows Media Player, Mac Fonts, Internet browsers: AOL, Internet Explorer, Firefox, Apple�s .Mac, VLC, and Mpeg StreamClip.
  
  Hotel Information Systems (Now a division of SoftBrands, Inc.) Concord, CA 1989 - 1993
  Systems Specialist/Help Desk Support Specialist
  http://www.hotelinfosys.com/
  Hotel Information Systems (HIS) is a global leader in providing software solutions for businesses in the hospitality industries. HIS
  offers best-in-class technology to independent, chain and group hotels worldwide. HIS Property Management Systems (PMS) are currently installed throughout 83 countries in over 4,000 operationally diverse properties.
  International Technical Support March-August 1993
  * First level troubleshooting for clients worldwide.
  * Tracked/reported/logged support calls, problems, and solutions on call center�s tracking software.
  * Reported/escalated problems for resolution due to bugs in the software, or inconsistencies with data from vendor system.
  * Prepared clients for upcoming installations by verifying proper RS232 cable pin configurations, proper PS2 installation,
  S36 configuration, & HIS Interface requirement checklists were completed.
  * Assisted programmers with testing and debugging software.
  * Guided clients through configuring HIS Interfaces and making backups as information changed or was added to the original HIS
  interface software.
  * Walked customers through printing a stream of data to be faxed and decoded, then diagnosed and resolved problem(s).
  Systems Specialist 1989-1993
  * Configured, integrated, and implemented over 200 global HIS interface products specifically for many independent hotels and
  corporate chains such as Loews, Camino Real, InterContinental Hotels, Hilton, and Sheraton Hotels. HIS interface modules included
  Telephone Management Systems (TMS), Point Of Sale (POS), Central Reservations System (CRS), Energy Management Systems
  (EMS), Voice Mail Services (VMS), Key Services Systems (KSS), In Room Movie Systems (IRMS), and Mini Bar Systems (MBS).
  These interfaces are comprised of applications and services that enable hotels to integrate their various systems and allow them to
  leverage their existing technology.
  * Worked closely with local vendors and hotel managers to install interface products to meet the hotels� individual requirements.
  * Ran administration tasks on S36 & AS400 IBM minicomputers to accommodate interface implementation.
  * Verified communication protocols, tested communication link, and cut cables to accommodate individual requirements.
  * Responsible for training clients on usage of systems, how to troubleshoot, and reconfigure systems as needed.
  Environment: S36, AS400, IBM PS2, 5250 emulation cards, HIS PMS, and many HIS proprietary software packages for TMS, POS, CRS, EMS, VMS, KSS, IRM, and MBS interfaces.
  
  Peterbilt Motors, Newark, CA 1987-1989
  Senior Computer Operator/Network Operator 1988-1989
  Peterbilt Motors Company, a division of PACCAR Inc., manufactures premium quality trucks and offers a range of services for
  the over-the-road, construction, municipal, and medium-duty market.
  * Worked as MVS/Network operator handling job control, network control, and troubleshooting for all hardware connected to IBM
  4381 mainframe.
  * Ensured the continuous and effective operation of all computer and data communications/network equipment for the benefit of
  PACCAR customers and business partners.
  * Managed/coordinated vendor maintenance and technical support services to maintain maximum operational performance and ensure
  timely resolution of problems.
  * Responsible for proper hardware installation of telecommunications equipment, terminals, printers, cad stations, and PCs.
  * Installed and/or replaced memory as needed, emulation cards, and many software packages for PCs.
  � Assisted in Banyan (LAN) installation by working closely with vendors and performed some LAN administration tasks and basic
  Ethernet troubleshooting as needed.
  * Learned to reprogram AT&T Dimension PBX to relocate phone lines and features.
  * Performed job recovery and file restores.
  * Managed and maintained supply inventory.
  * Managed/coordinated recovery of computer systems, network, and facility outages.
  Computer Operator 1987-1988
  * Executed routine commands on Mainframe.
  * Scheduled and monitored jobs.
  * Ran system backups, prepared tapes for onsite and offsite storage.
  * Replaced ribbons, paper, ink, for Benson plotters and Mainframe printers.
  * Twice a day cleaned tape drives.
  * Mounted and restored files for engineers.
  * Filed reports and plotter drawings.
  * Backup Operator for Second and Graveyard shifts.
  Environment: IBM Mainframe, Master Console Commands, DASDs, Cluster Controllers, Cartridge/Tape Drives, Printers, Display Terminals, 5080 Cadam Workstations/controllers, AT &T Digital 2600 data phones, Paradyne modems, Irma emulation cards,
  Banyan (LAN), and Benson Plotters.
  
  TRW/P. Murphy & Associates, Los Angeles, CA 1986-1987
  Computer Operator/Contractor
  * Worked as night console operator unsupervised in an IBM MVS/XA JESII environment using TSO and IDMS.
  * Performed system backups, monitored and controlled hardware as well as executed jobs for processing.
  * Handled minor troubleshooting.
  * Performed IPLs during system outages.
  Environment: IBM 4381 CPUs, 3380 DASDs, 3420, 3430, 3480 Cartridge/Tape drives.
  
  General Electric Information Services, Long Beach, CA 1986-1986
  Computer Operator/Kelly Services
  * Received and transmitted data through a Mohawk MDS.
  * Initialized tapes and cleaned tape drives.
  * Monitored jobs using TSO.
  * Used CICS to submit jobs for processing.
  Environment: IBM 4381, 3420 Tape Drives, CICS, and TSO.
  
  L.B. Ball & Company, Long Beach, CA 1985-1986
  Computer Operator/Data Entry
  * Worked as night computer operator in an unsupervised environment.
  * Responsible for correcting and invoicing orders.
  * Data control and 10-key data entry.
  * Performed backups, monitored and controlled hardware.
  * Executed jobs and performed IPLs as needed.
  Environment: HP3000-MPE
  
  Education & Certificates
  
  Computer Learning Center, Los Angeles, CA: Certificate: Computer Operations & Management
  Cerritos Community College, Cerritos, CA: Data Processing & Basic programming courses
  
  Other interests: EBay PowerSeller 2007
  

• Accountant/Human Resource/Office Manager (danville / san ramon)
  Dear Potential Employer:
  
  I would bring excellent communication and interpersonal skills. Equally strong are my organizational skills, time management, and team skills. Integrity and professional ethics are fundamental components of my value system. I am a very fast learner and adapt quickly to new things. I welcome the opportunity to increase my job responsibilities without hesitation.
  
  My résume, which provides information about my work experience and education, is enclosed for your review. If you find my professional qualifications to be of interest, I would welcome the opportunity to meet with you to discuss how I might contribute to the continuing growth and success of your company.
  
  *****************************************************************************************
  OBJECTIVE
  Seeking a challenging career that will utilize my skills and education to promote productivity, and achieve career enhancement.
  
  STRENGTHS & SKILLS
  • Well-organized self-starter who works well in a team or individually. Ability to adapt quickly and positively to change by learning new material quickly through self motivation and a very fast learner
  • Highly skilled in analytical and conceptual thinking with strengths in organizations and attention to detail.
  • Computer skills: MS Word, Excel, Outlook, PowerPoint, Access, and Accounting Programs: Peachtree, QuickBooks, Lawson, Great Plains, FRX and various in-house accounting systems and email systems.
  
  PROFESSIONAL EXPERIENCES
  Company Confidential, San Ramon, CA
  July 2006-Current
  AVP/ SR. STAFF ACCOUNTANT
  • Accounting support to the CFO and supervising one Staff Accountant in establishing & monitoring safe and sound practices related to accounting, financial and regulatory reporting functions for the Bank
  • Provide CFO an analysis of monthly operations. Provides data and analysis to support budgeting, forecasting and estimating for income and expenses for month end.
  • Assist CFO in Financial Analyses with on-going data gathering and analysis requirements to support a better understanding of the Bank’s financial position
  • Prepare monthly reconciliation schedule that reconciles and compare accruals to invoices received and paid
  • Assist in gathering information for Audits-internally and externally
  • Support all daily and monthly functions of Accounts Payable, Payroll, Fixed Assets, Prepaids, General Ledger, Bank Reconciliation, Daily and Month End Journal Entries, Month End Close and Employee Expense Reports
  • Responsible for all HR Duties-New Hire & Termination Paperwork, Payroll Entries, Maintaining Vac/Sick schedule, Primary contact person for Open Enrollment/Benefit questions
  • Maintain and update company website using Red Dot CMS
  • Special projects and other duties as assigned
  
  Company Confidential, San Francisco, CA
  May 2006-June 2006 (Contract)
  STAFF ACCOUNTANT
  • Assist in cleaning up prior years bank reconciliations of over 10 accounts
  • Assist in cleaning up prior years balance sheet accounts
  • Assist in research for prior years audit
  • Responsible for daily and month end cash postings, posting prepaids including preparation of journal entries, and maintenance of subledger information
  
  Company Confidential, San Francisco, CA
  Jan 2002-April 2006 (Seeking new challenge)
  QUALITY CONTROL SPECIALIST
  Nov 2004 - April 2006
  • Review TIMS report on a daily basis to detect suspicious activities, identify theft and exposures to illegal activities such as money laundering, terrorism and tax evasion, among others
  • Review deposit and withdrawal activities report to detect check-kiting with emphasis on identifying red flags and ways to stop this activity. Review overdraft and uncollected funds report daily.
  • Review returned deposit items with emphasis on prompt notifications, holds charge backs and late returns
  • Track business documentation and Lexis Nexis exceptions for Preferred Banking Offices
  • Review new/closed account report with emphasis on client identification, business account documentation and site inspections for Preferred Banking Offices
  • Responsible for researching check/cash outages for Preferred Banking Offices
  • Assist Bank Security Officer in security issues
  • Attend meetings, participate and support a variety of projects in place of Quality Control Manager
  
  STAFF ACCOUNTANT
  Jan 2002 - Nov 2004
  • Reconcile daily cash accounts for all branches and subsidiaries including preparation and posting of journal entries
  • Monthly reconciliation of cash account statements and other month end close reconciliations
  • Assist branches in locating cash and deposit discrepancies and adjustments; and maintain reports for branch losses-preventable and non-preventable
  • Reconcile and balance Bank Checks (cash disbursement account) issued by all branches and internal departments
  • Reconcile Return Items from Local and Federal Banks
  • Assure proper balancing of branch ATMS and maintain reconciling ATMs depository records
  • Calculate and prepare journals for short and long term investments
  • Assisting in maintaining fixed asset records and posting depreciations to General Ledger
  • Special projects and reports as assigned
  
  Company Confidential, San Francisco, CA
  Feb 2001-Sept 2001 (Laid Off - Out of Business)
  ACCOUNTING ASSOCIATE
  • Accounting support to Accounting Supervisor and the Senior Revenue Analyst in month end closing
  • Report daily and weekly revenue from channel partners and prepare daily ACH cash transfers to/from channel partners
  • Record daily activity to cash accounts, prepare month end journal entries, routine accruals, monthly bank and general ledger account reconciliations
  • Support all functions of Account Receivables, generate invoices, received and applied cash receipts, including billings and collections
  
  Company Confidential, San Francisco, CA
  May 2000-Feb 2001 (Laid Off - Out of Business)
  FULL-CHARGE BOOKKEEPER
  • Accounting and office support to the Controller
  • Produce and review daily, weekly and monthly closing of financial statements
  • Support all functions of Accounts Payable, Payroll, Fixed Assets, General Ledger, Bank Reconciliation, Journal Entries, Purchase Orders, and Employee Expense Reports
  • Support in the HR Department: Process Timesheets, Process Payroll through ADP, 401K, Medical & Dental Benefits, New Hire Packets and Termination Process
  
  Company Confidential, San Francisco, CA
  Jan 1993 - April 2000
  TELLER SUPERVISOR/AUTHORIZED OFFICER
  • Support Branch Manager in daily branch and office operations, supervise minimum of 10 staffs daily and act as manager in absence of Branch Manager and assist in internal audits
  • Balancing, reconciling, researching and reviewing tellers cash drawers and branch cash on a daily basis
  • Maintain bank losses to a minimal, ensure that policies and procedures are maintained within guidelines
  • Responsible for training new staff, scheduling for staff and ensure accurate amount of FTE are used, ensure accurate timesheets, review, approve and submit for payroll
  
  EDUCATION
  Associates Degree (1995)
  City College of San Francisco, San Francisco, CA
  
  REFERENCES
  Available upon request

• IT Project Manager / IT Manager (danville / san ramon)
  Gary S. Lea
  3414 Loreto Drive
  San Ramon, CA 94583
  
  gslea@pacbell.net
  
  (H)925-556-0353
  (C)510-396-8450
  (F)925-556-0942
  
  Project Manager: Software Development
  Business Intelligence
  ERP System Implementation
  
  
  IT Skills
  
  Estimating Project Requirements
  Network Implementation Planning
  Software Implementation
  Risk Assessment/Management
  AS/400 or System I or I Series
  ASC Sequel (Now Help/Systems)
  Microsoft Word, Excel, PowerPoint, Visio, Project
  Critical Path Planning
  End User Training
  Identifying User/Client Issues
  Disaster Recovery
  Epicor Vantage ERP
  Crystal Reports
  CorVu Business Intelligence
  Data Conversions
  
  
  Recent Accomplishments
  
  Nelson Technologies (September - October, 2008)
  
  Design and implementation of dashboards and Crystal Reports for a client of Nelson Tech.
  
  
  Strategic Project Consulting, Inc. (June, 2008)
  
  Planned and executed upgrade of Crystal Reports from v9 to v XI, concurrently incorporating an upgrade of the database of the Oracle ERP system. This was a consulting project for a leading medical device manufacturer.
  
  
  Dexter Magnetic Technologies (1990 – 2008)
  
  Successful planning and implementation of new ERP system (Epicor Vantage). Migrated data from legacy system (AS/400 DMS). Resulted in significant improvement of the efficiency of all departments in a manufacturing operation based in Illinois, New York, California and the UK.
  
  Oversight of the successful development of the IT Disaster Recovery Plan. Worked with System Administrator to keep the plan tested and up to date. This plan was certified by a leading Disaster Recovery service firm to afford the necessary protection. Fortunately it was never necessary to use it for a real disaster.
  
  Worked closely with Controller and other department leaders to design and implement business intelligence reports and dashboards to enhance business decisions, planning and business development. The results were a greatly shortened month end reporting system (from 6 days to 2) and shortening the cycle of internal auditing by providing table and reports summarized according to the needs of the auditors.
  
  Successful oversight of a team of programmers and a systems administrator to eliminate all year 2000 bugs in all systems resulting in no subsequent Y2K problems.
  
  Planned and managed the original implementation of the local area network using Microsoft servers at the headquarters location, then the wide area network which included a total of nine manufacturing locations. The resulting implementation allowed Sales, Marketing, Engineering and R & D to communicate and develop projects more effectively reducing product delivery time and enhancing customer satisfaction. While it is difficult to place a metric on the increased sales resulting from this, the involved teams were very pleased with the results as was management when the bottom line improved. While the added systems definitely contributed to the improvement there were undoubtedly other influences such as improved employee morale and a good economic climate at the time.
  
  Worked with users to identify required enhancements to ERP System on IBM AS/400. Planned modifications and managed the programming allocation to get the enhancements completed and implemented. Part of this was a project which included the inside sales team leaders to explore, define, analyze and implement some of their needs that were selected on the basis of how they would improve cycle time in the sales department and improve customer satisfaction.
  
  
  G S Lea & Associates (1981 – 1993)
  
  Successfully developed a business as a self employed project manager, facilitator and programmer analyst. Cultivated a client base of repeat clients, who relied on G S Lea & Associates for management and implementation of several new IT projects.
  
  There were a multitude of projects completed during this time. Following are a few examples:
  
  Managed and participated in the development of a reservations system on the IBM S/38 for a highly successful cruise line. Systems included all phases of reservations provided by the corporation. The project was successfully completed with a team of eight freelance programmer analysts. This project resulted in significantly increased efficiency in reservation bookings.
  
  Managed and participated in a two person team to complete the planning and implementation of a tracking system for the maintenance of automobiles for a major car rental company. The system produced a streamlined and efficient structure resulting in faster rental car turnaround and greater productivity for the technicians.
  
  Initial modifications on Distributed Management System (IBM DMS/38) and ongoing maintenance of the system for a major tool distributor. Notable was a physical inventory system that improved the efficiency and human resources needed to perform this crucial function. Because of the high value of much of the inventory it was critical to perform a physical inventory quarterly. Also performed security management and disaster recovery planning for the company.
  
  
  Universal Computers, Inc. (1980 – 1981)
  
  Senior Systems Analyst. Supervised Jr. Programmers, participated in project planning, education and training of Jr. Programmers and Disaster Recovery preparation. Participated in the planning and total rewrite of the DMAS (Distribution Management Accounting System) originally written by IBM resulting in a system that was marketed by Universal Computers, Inc. to a range of customers positively impacting the bottom line of Universal Computers.
  
  
  Professional Training
  
  UC California, Santa Cruz – Certificate in Project Management.
  UC California, Berkeley – Leadership and Management classes and seminars.
  Annual attendance at Epicor Perspectives educational conference (2005-2007).
  CorBusiness Applications II – CorVu Business Intelligence Software.
  Business Process Mapping, Analysis & Improvement with the Inteq Group.
  Advanced Systems Concepts Essential Sequel Plus (Business Intelligence Software).
  
  Association Memberships
  
  Project Management Institute
  CPC Job Connections
  Toastmasters International – CTM
  Bay Area Business Objects User Group
  
  
  

• Office Asst./ customer service/receptionist, doesn't stop there (danville / san ramon)
  Kathryn Markus-Abeyta
  40 Cedar Pointe loop #714
  San Ramon CA 94583
  Cell# (925) 726-5888
  Phone# (925)-685-3018
  Pastita516@yahoo.com
  
  
  
  
  Qualifications
  
  Hard dedicated worker with great work ethics including being on time, rarely absent, honest, and reporting of illegal actions performed in the office in a discrete manner. Known for putting all of one’s self into completing a job and making certain that it’s done correctly.
  
  Flexible and reliable on coming in early or staying late. An active and competent worker never needing to be asked to perform a task. Always looking to lend a helping hand in covering a shift. Technical proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
  
  The customers are the key to the success of any company big or small. So my customer service skills are at a high. Demonstrating strong communication skills and the ability to build a rapport with clients. Having perfected skills in keeping clients happy by fulfilling their needs and providing a smile at each visit. Each day’s goal is the same, being polite, swift, and efficient and most importantly having satisfied customers.
  
  Work History
  
  
  Administrative Assistant, Dinucci Corporation 10/08/2007- 05/29/2008
  1057 Shary Circle
  Concord CA 94518
  925-798-3946 ask for Antionette Ramero
  
  Answer phones, fax, copy, enter in new purchase orders, close out orders, enter orders into Vista System, collect status on orders, input status into excel spreadsheet, file drawings, file job folders, email buyers and processors, assist shipping and receiving department, receive in certifications from processors and suppliers, track packages, complete inspection report data, create folders, and assist accounting department.
  
  Nutritional counselor, LA Weight Loss 12/05- 9/21/2007
  2360 Suite B Monument Blvd
  Pleasant Hill CA 94526
  (925) 603-0600
  
  Open cash register, Answer phones, work with dietitians round the clock, close out the register, work up client’s chart, make product recommendations, measure all clients, Book appointments, confirm appointments, audit all charts, Input receiving inventory, Log all products leaving the center, conduct medical history, weigh clients, clean, resolve problems with the clients, and encourage them when discouraged.
  
  Receptionist and Child Care, Linda Evans Fitness Center 10/03-6/2006
  2074 Treat Blvd.
  Walnut Creek, CA 94596
  
  Reception: Answer telephone lines 1-5, member check-in, collect any balance dues, fill out member change form for account maintenance, cashier, copy documents, restock bathroom and showers, pick up magazines, scrub down cardio and weights, count workout classes, schedule fitness appointments, schedule consultation appointments, fax instructor sign in sheet to corporate, call other locations for their daily income, email daily income to corporate, record any malfunctions in club, Make calls to incoming leads, check old leads in computer for membership.
  Child Care: Clean child care room, interact with kids, report any accidents to parent and club, check toys for dangers, feed them any snacks parent brought for the child, assist with homework, change diapers, establish games and art 'n crafts for children.
  
  Retail sales, Women’s department, Copeland’s Sports 5/05- 12/05
  1330 South California Blvd. & 185 Sun valley Mall
  Walnut Creek, CA 94596 Concord, CA 94520
  (925) 906-0469 (925) 685-1022
  
  Answer phones, cashier, returns, issue gift certificates, count in and out registers, clean, hang apparel, sensor and unsensor product, mark down prices, call in transfers of product, call in travelers checks, redeem gift certificates, merchandise the product, take product out of inventory for transfers, and customer service.
  
  EDUCATION
  
  Heald College Start date 7/23/2007 -current
  5130 Commercial Circle
  Concord, Ca 94520
  (925) 288-5841
  
  Diablo Valley College 6/28/03-5/2007
  321 Golf Club Road
  Pleasant Hill, CA 94523- 1 544
  (925)685- 1 230
  
  Volunteer Service
  
  Search And Rescue 03/2002
  Contra Costa County Sheriff Department OES-Volunteer Services-SAR 50 Glacier Rd.
  Martinez, CA 94553 (925) 3 1 3-2423
  Supervisor : Richard E. Brown, Chris Boyer
  Position: Explorer
  Basic first aid training, Man tracking, Basic field search, Blood borne pathogen training
  
  Junior Diabetes Walk A Thon 10/1 7/2002
  Longs Drug Store
  141 North Civic Drive Walnut Creek, CA 94596 (925) 2 1 0-6566
  Supervisor: Jackie Gelder
  Position: T-shirt and Registration
  I would give each volunteer their registration form and T-shirt when it was completed
  
  
  References
  
  1. Annette & Gary Lovos
  Personal, Family
  Home: (925) 685-3018
  Alternate: (925) 691-7226
  
  2. Ashley Pontes
  Former co- worker
  Personal
  Cell# 925-812-4444
  
  3. Brandy Gilory
  Personal
  Roommate
  Cell# 209-298-6158
  
  4. Jeanine Viola
  Professional
  Former co-worker
  Home # 510-260-0735
  
  5. Kevin End Zone Promotions Manager
  Employer
  Professional
  Cellular : (408) 777-1348
  
  6. Christine lamborn
  Co worker & employer
  Professional/personal
  Home: (925) 459-8877
  

• Part Time Weekend Position Wanted (danville / san ramon)
  I have recently relocated to the Bay Area. Prior to my relocation, for the past two years I was providing assistance to Dickson Realty as their Weekend Receptionist. I am looking to obtain a weekend position, offering my services in Reception and/or Administrative support. Thank you for your consideration!
  KATHLEEN F. SCAUBATO
  313 Schooner Way
  Pittsburg CA 94565
  (925) 473-9668
  
  OBJECTIVE: To acquire a position that will enable me to use my experience in Executive support and general office operations, as well as the opportunity to learn and grow with a professional organization.
  • Over 20 years of experience in Executive/Administrative support, finance, project management and office operations.
  • Type 70 words per minute, including transcription.
  • Experience in Word, Excel, Powerpoint, Schedule and Outlook.
  Property Management software (Delphi).
  Purchasing software (AS400).
  Accounting software packages, such as Quick Books and Oracle.
  Real estate/mortgage software packages, such as Paragon, Point and Goldmine.
  • Graduate of the Northern Nevada Real Estate School.
  • Notary Public in the State of California.
  • Self-starter ~ willing to learn new things quickly and
  efficiently ~ professional demeanor ~ strong work ethic ~ energetic ~ confident ~ positive ~ motivated ~ a team player!
  
  December 2007 to August 2008 THE RIBEIRO COMPANIES
  (775) 825-7979
  Reno, Nevada
  Maintenance Office Manager
  Assist the Maintenance Superintendent with the operation of the Maintenance Department, which includes the supervision, time management and dispatch of our 10 Maintenance Technicians for general repairs, remodels, unit cleans, roof walks, snow removal and weekly waste management for our properties. Also prepared invoices for our Property Managers for services rendered, as well as coordinating and tracking inventory.
  December 2006 to December 2007 GRAND SIERRA RESORT AND CASINO
  (775) 789-2196
  Reno, NV
  Administrative Assistant
  Assist the Audio/Visual Managers with time management, accounting, contracting and meeting and booth preparation for our meetings and conventions.
  September 2005 to December 2006 LAKE TAHOE MORTAGE
  (775) 746-6522
  Reno, Nevada
  Transaction Coordinator
  Assisted two Mortgage Planners with the processing of their loans, ordering appraisals,
  title reports, coordinated conditions, funding and recording.
  December 2002 to September 2005 BWC MORTGAGE SERVICES
  (925) 275-6844
  San Ramon, California
  Senior Shipper
  Review, organize and assist with coordinating loans for purchase by investors.
  coordinate recording of Deeds of Trusts, Assignments and Title Policies, as well as
  processing MERS assignments once loans have been purchased by investors.
  January 1999 to December 2002 EMPLOYERS INSURANCE COMPANY OF NEVADA
  Reno, Nevada
  Executive Assistant to the Director of Nursing
  Time managed and assisted the Director of Nursing with travel arrangements, scheduling and
  coordination of meetings, agendas and meeting minutes, as well as prepare and update
  organizational charts, spreadsheets and inter-departmental charts. Responsible for
  monitoring leave authorizations, prepare offer of employment letters to our new employees,
  as well as coordinating correspondence to our injured workers, physicians and providers.
  August 1996 to November 1998 TCI CABLEVISION OF CALIFORNIA
  Walnut Creek, California
  Project Coordinator
  Provided project management and coordination to the Customer Operations team. Also assisted
  in scheduling Division Call Center meetings, preparing agendas and meeting minutes, as well as
  assistance to the Director of Customer Operations.
  January 1979 to July 1996 GREAT-WEST LIFE ASSURANCE COMPANY
  Walnut Creek, California
  Executive Assistant to the Regional Vice-President
  Assisted and time managed the Regional Vice-President, including travel arrangements, presentations,
  cost comparisons, meetings, agendas and meeting minutes. Responsible for processing commission payments
  and licensing of approximately 200 brokers/agents.
  
  

• Esthetician F/T, P/T-Looking for a home!! (danville / san ramon)
  Are you looking for a mature, professional who is warm & caring with no drama? Then you've found her!
  
  Ideally, I would like to mentor with the senior esthetician or owner of the spa while providing exceptional service to the client.
  I am eager to learn as much as possible about the various modalities of skin care with emphasis on medical esthetics while continuing to grow in this field.
  I believe that the combination of my excellent customer service, and a mature and caring manner will be an asset in the skin care arena and a valuable asset to the front office as well.
  I am additionally trained in Microdermabrasion, LED, chemical peels, reflexology and hot stone massage. Currently using Image Skincare Products. Please view my resume below.
  
  Please contact me at (925)698-3849 to schedule an interview. Thank you. Marianne
  
  
  
  
  
  Qualifications: Personable and reliable, strong organizational skills with attention to detail, ability to multi- task, excellent time management in deadline driven environment, and ability to work independently or as part of a team. Excellent verbal and written skills. Competent with Mac operating system. Experience with Microsoft Word, Outlook, Pagemaker layout program and Adobe Acrobat.
  
  Alphagraphics, Inc.
  Concord 5/95-5/2000 Customer Service Representative/Sales Assistant
  Walnut Creek 12/2000-7/08 Customer Service Representative/Account Manager
  
  Assisted walk-in & phone clients with a variety of requests from photocopies to help with layout, papers, inks, etc. Worked as a team with two outside sales representatives to accurately prepare estimates and work orders for their existing and new clients. Helped to choose the most beneficial and economical way to produce the job. Assisted the sales team with the mailings of their marketing materials. Conducted follow-up with clients upon completion of estimates and orders to ensure customer satisfaction. While with the Concord store I became a “Certified Print Consultant”- an exclusive designation within the AlphaGraphics corporate structure.
  
  As a result of my proven experience and developed skills, I was promoted to Account Manager by the new franchisee of the Walnut Creek store. In addition to the above, I obtained new clients and continued to foster the relationships with existing clientele as well by handling more complex printing orders such as 4 color work and other various printed brokered products. Quality control and close monitoring of orders to ensure 100% customer satisfaction.
  
  Self-Employed
  Esthetician
  12/07-Present
  Consult with clients about their skincare concerns and needs. Perform customized facials for maximum results, face & body waxing in my home.
  
  Spa Moments, San Ramon, CA
  Esthetician
  10/07 - 12/07
  Mentored with the owner of the spa performing facials, waxing, eyelash and brow tinting services for men & women. Products always neatly displayed and all tools, supplies and implements clean and sanitized.
  
  Evolutions Salon, Alamo, CA
  Esthetician
  6/07 - 9/07
  Consulted with clients about their skincare concerns and needs. Performed customized facials, face and body waxing as well as eyelash and brow tinting. Kept accurate client records of services performed as well as any reactions to products used. Followed-up with client after services were performed. Kept all tools and supplies clean and sanitized and salon shelves stocked with products and neatly displayed. Assisted receptionist with phones, scheduling appointments and rebooking when possible.
  
  Galaxy Press, Concord, CA
  Customer Service Representative/Accounting Assistant
  6/2000 - 12/2000
  My primary duties were to assist the owner with AP/AR and payroll needs. Accurately prepared printing orders and assisted in bindery department as needed.
  
  Education: Trinity High School-Graduated 1982.
  Paris Beauty College-Graduated April 2007.
  Received CA Esthetician license May 2007. License No. Z71225.
  
  Additionally trained in Microdermabrasion, LED, chemical peels, reflexology and hot stone massage.

• Customer Service, Data Entry, Admin Assistant or Receptionist (danville / san ramon)
  Stacy Magna
  P.O. BOX 383, San Ramon, CA 94583
  925-803-9298 or 925-216-0066, Email: stacymagna@yahoo.com
  
  
  OBJECTIVE:
  Looking for a company interested in providing efficient, accurate and friendly service to their customers. Seeking a customer service position that interfaces directly or over the telephone with the public. Typical tasks might be: responding to customer inquiries, processing automated transactions and ensuring needs are met.
  
  EXPERIENCE:
  11/06 to Present GMAC GLOBAL RELOCATION SERVICES SAN RAMON, CA
  Associate Consultant and Administrative Assistant
  Ordered Broker Marketing Analysis (BMA’s) reviewing forms for completeness and accuracy, ensuring all information was correctly completed on the BMA form, gathered listing paperwork, ordered appraisals & inspections, updated SE with relocation allowances, entered new authorizations.
  
  5/06 to 11/06 MERIDIAN CAPITAL, INC SAN RAMON, CA
  Receptionist
  Answered phone calls, prepared DHL’s for expected/returned envelopes, input DHL invoices in excel for the accounting manager, and prepare end of day report for the CFO & CEO. (The company went out of business October 2007.)
  
  9/04 to 5/06 SIERRA SUITES SAN RAMON AND PLEASANTON, CA
  Front Desk Agent and Dual Night Auditor
  Provided assistance to guests as requested. Check in/out guests, made reservations, gave driving directions, developed back up reports for the end of day and prepared for the next day’s business. Automated System utilized: LWPMS (Pleasanton hotel switched ownership May, 2005)
  
  7/03 to 7/04 EQUITY RESIDENTIAL, CANYON CREEK APARTMENTS SAN RAMON, CA
  Residential Leasing Consultant
  Property owner representative to prospective property leasers and promoted renewal contracts to existing residents. Coordinated resident property issues from initial contract negotiations to resolving daily living issues and property upgrades. Proficient in WIZ automated property management system.
  
  2/01 to 7/03 FOUR POINTS SHERATON PLEASANTON, CA
  Front Desk Supervisor and Night Auditor
  Supervised Front Desk staff, coordinated with other hotel functional areas to insure superior guest service provided. Provided training for new employees on front desk procedures and automated systems. (GEAC)
  
  EDUCATION
  Las Positas College, Livermore, CA 6/2001 to 12/07
  AA Degree, Liberal Arts and Science with an Emphasis in Business
  
  Mira Costa College, Oceanside, CA 1/1999 to 12/2000
  Certificates Earned: Hotel Management
  Front Office Management
  Administrative Assistance
  
  Graduate California High School, San Ramon, CA
  
  SKILLS
  Microsoft (Word, Excel, PowerPoint and Access), PageMaker, QuarkXPress, and HTML, Internet (Explore and Netscape), Outlook
  Hotel Management automated systems – HPMSII, GEAC, and LWPMS
  Property Management automated system – WIZ
  Relocation automated systems ~ Service Engine (SE)

• Recruiter (danville / san ramon)
  
  September 2006-Present Confidential East Bay, Ca
  Technical Account Executive
  • Responsible for generating division business by obtaining and retaining new clients and candidates through cold calling and networking within IT arenas, also responsible for building internal relationships for cross selling among divisions
  • Currently on the strategic planning committee representing the IT division on several large VMS accounts
  • Specializing in Java Developers, Software Developers, Technical Writers, Web Designers, Help Desk/Windows Admins, Project and Business Analysts
  • Daily contract negotiations on the client side, compensation negotiation on the candidate side, and daily management of recruiters
  • Responsible for attending monthly sales meetings and presenting strategic plans for upcoming month. Attend weekly job requisition meetings to keep apprised of candidates
  • Member of the Pleasanton and San Ramon Chamber of Commerce
  
  October 2005-September 2006 Systems Integration Solutions Walnut Creek, Ca
  Technical Recruiter/Account Manager
  • Managed 3 large VMS accounts while developing new technical business through out the East Bay Area
  • Focus on Mainframe maintenance, Business Analysts, Project Managers, Java/J2EE Developers, Technical Writers, QA testers
  • On target for attaining goal of $3.4 million in revenue in 2006
  • Attending weekly staff meetings and attend recruiting meetings to keep apprised of business
  • Daily interaction with a diverse group of IT consultants and client managers to maintain and grow current business
  
  March 2005-October 2005 Virgin Mobile USA Walnut Creek, Ca
  Technical Recruiting/Human Resources
  • Responsible for full cycle IT recruiting from sourcing to screening to interviewing to offers, for a company with 150 employees in start up mode
  • Recruiting specialized in all levels of Linux Admins, Java Developers, Network Engineers, Security Engineers, QA Engineers, Windows Admins, Project Managers and Business Analysts
  • Work one on one with VP of IT and his management staff for staffing purposes, staffing budgets, interviewing schedules, and reorganization of group and responsibilities
  • Conduct face to face new hire orientations, field benefit questions, and provide overall HR support
  • Attend weekly HR meetings to discuss upcoming events, strategic recruiting initiatives and troubleshoot issues
  • Maintain weekly reports in areas of headcount, contractor usage and recruiting progress
  
  April 2002-March 2005 Coldwell Banker San Ramon, Ca
  Human Resources Generalist/Recruiting
  • Responsible for staff recruiting from administration to technical positions, hiring, and terminating for company of 450 employees in 72 offices in Northern California
  • Work closely with managers on their staffing budgets, provide interviewing and employment law training
  • Conduct monthly web-ex new hire orientation and bi-monthly new hire orientation in classroom setting covering topics such as benefits, 401K, FMLA and company code of conduct
  • Handle all unemployment claims including hearings, workers compensation claims and employee relations including writing disciplinary warnings
  • Held accountable for weekly staffing reports and company organizational charts, bi-weekly employee bonus payments & monthly company roster updates
  • Facilitated monthly committee meetings to organize employee events throughout the year
  • Work closely with HR VP on yearly projects including new titles, commission structures, new email distributions lists and creating new forms
  • Support the HR dept daily with leadership in managers absence, payroll, Lawson data entry and special projects
  • Member of NCHRA
  
  August 2001-March 2002 Abar/Venturi Staffing Pleasanton, Ca
  Account Manager (Contract)
  • Responsible for building branch business by cold calling and obtaining new clients
  • Increased monthly sales by 85% in first six months by adding 12 new clients by creating and delivering company presentations
  • Handled payroll, client billing and negotiated compensation packages for candidates while obtaining the highest bill rate from the client
  • Oversaw daily administrative functions of office and 3 person staff
  • Member of Pleasanton and San Ramon Chamber of Commerce
  
  October1999-May 2001 Diversified Staffing Oakland, Ca
  Recruiter
  • Experienced in employee relations, internet recruitment, VMS business and attending job fairs and community events
  • Built client base from 18 to 31 in first year, exceeded all monthly sales goals by 25%
  • Recruited for in house positions and trained new recruiters company wide
  • Negotiated candidate compensation packages, administered benefits, and handled terminations
  • Member of Emeryville, San Ramon and Pleasanton Chamber of Commerce and Tri-Valley Human Resource Group
  

• Recruiter/On-Site (danville / san ramon)
  September 2006-Present Confidential East Bay, Ca
  Technical Account Executive
  • Responsible for generating division business by obtaining and retaining new clients and candidates through cold calling and networking within IT arenas, also responsible for building internal relationships for cross selling among divisions
  • Currently on the strategic planning committee representing the IT division on 2 large VMS accounts
  • Specializing in Java Developers, Software Developers, Technical Writers, Web Designers, Help Desk/Windows Admins, Project and Business Analysts
  • Daily contract negotiations on the client side, compensation negotiation on the candidate side, and daily management of recruiters
  • Responsible for attending monthly sales meetings and presenting strategic plans for upcoming month. Attend weekly job requisition meetings to keep apprised of candidates
  • Member of the Pleasanton and San Ramon Chamber of Commerce
  
  October 2005-September 2006 Systems Integration Solutions Walnut Creek, Ca
  Technical Recruiter/Account Manager
  • Managed 3 large VMS accounts while developing new technical business through out the East Bay Area
  • Focus on Mainframe maintenance, Business Analysts, Project Managers, Java/J2EE Developers, Technical Writers, QA testers
  • On target for attaining goal of $3.4 million in revenue in 2006
  • Attending weekly staff meetings and attend recruiting meetings to keep apprised of business
  • Daily interaction with a diverse group of IT consultants and client managers to maintain and grow current business
  
  March 2005-October 2005 Virgin Mobile USA Walnut Creek, Ca
  Technical Recruiting/Human Resources
  • Responsible for full cycle IT recruiting from sourcing to screening to interviewing to offers, for a company with 150 employees in start up mode
  • Recruiting specialized in all levels of Linux Admins, Java Developers, Network Engineers, Security Engineers, QA Engineers, Windows Admins, Project Managers and Business Analysts
  • Work one on one with VP of IT and his management staff for staffing purposes, staffing budgets, interviewing schedules, and reorganization of group and responsibilities
  • Conduct face to face new hire orientations, field benefit questions, and provide overall HR support
  • Attend weekly HR meetings to discuss upcoming events, strategic recruiting initiatives and troubleshoot issues
  • Maintain weekly reports in areas of headcount, contractor usage and recruiting progress
  
  April 2002-March 2005 Coldwell Banker San Ramon, Ca
  Human Resources Generalist/Recruiting
  • Responsible for staff recruiting from administration to technical positions, hiring, and terminating for company of 450 employees in 72 offices in Northern California
  • Work closely with managers on their staffing budgets, provide interviewing and employment law training
  • Conduct monthly web-ex new hire orientation and bi-monthly new hire orientation in classroom setting covering topics such as benefits, 401K, FMLA and company code of conduct
  • Handle all unemployment claims including hearings, workers compensation claims and employee relations including writing disciplinary warnings
  • Held accountable for weekly staffing reports and company organizational charts, bi-weekly employee bonus payments & monthly company roster updates
  • Facilitated monthly committee meetings to organize employee events throughout the year
  • Work closely with HR VP on yearly projects including new titles, commission structures, new email distributions lists and creating new forms
  • Support the HR dept daily with leadership in managers absence, payroll, Lawson data entry and special projects
  • Member of NCHRA
  
  August 2001-March 2002 Abar/Venturi Staffing Pleasanton, Ca
  Account Manager (Contract)
  • Responsible for building branch business by cold calling and obtaining new clients
  • Increased monthly sales by 85% in first six months by adding 12 new clients by creating and delivering company presentations
  • Handled payroll, client billing and negotiated compensation packages for candidates while obtaining the highest bill rate from the client
  • Oversaw daily administrative functions of office and 3 person staff
  • Member of Pleasanton and San Ramon Chamber of Commerce
  
  October 1999-May 2001 Diversified Staffing Oakland, Ca
  Recruiter
  • Experienced in employee relations, internet recruitment, VMS business and attending job fairs and community events
  • Built client base from 18 to 31 in first year, exceeded all monthly sales goals by 25%
  • Recruited for in house positions and trained new recruiters company wide
  • Negotiated candidate compensation packages, administered benefits, and handled terminations
  • Member of Emeryville, San Ramon and Pleasanton Chamber of Commerce and Tri-Valley Human Resource Group
  

• Seeking Reception/Admin Full or Part Time (danville / san ramon)
  John Vasquez
  
  2585 Fountainhead Drive
  
  San Ramon, CA 94583
  
  (925) 200-8318
  
  Administrative Skills
  
  Answering phones and assisting the general public.
  Inventory and maintain office supplies and company products.
  Filing of office reports.
  Photo copying product billing for client and office records.
  Faxing documentation for payroll information.
  Data entry.
  Records maintenance.
  Scheduling appointments.
  Customer Service Skills
  
  Assist customers and office personnel by providing general information.
  Serve as communication liaison between management and client staff.
  Troubleshoot and resolve issues regarding policy.
  Computer Skills
  
  Microsoft Word
  Microsoft Excel
  Microsoft Power Point
  Microsoft Outlook
  Education:
  
  University of San Francisco 8/2007
  
  Bachelor Degree, Public Administration
  
  Studied: Organizational Theory and Management, Human Resources Management, Administrative Law, Fiscal Policy and Finance, Professional and Moral Ethics.
  
  Professional Experience:
  
  Allied Barton- Oakland, CA 94612 4/2008 to Present
  
  (Security) Reception/Records Maintenance
  
  Provide general assistance to visitors as well as employee and contract staff in the main lobby area. Answer phones and provide general information and direction. Issue temporary ID badges for visitors. Maintain logs and records for phone calls, receipts and signatures for deliveries. Direct building maintenance calls. Use email as a line of communication for client staff. Maintain sign in sheets for employees.
  
  Souza Group-Pleasanton, CA 94566 8/2008 to Present
  
  As needed-Document Scanning/File Maintenance
  
  Scan and copy legal documents for court cases. Maintain files and records. Use copying software for database retrieval.
  
  San Ramon Police-San Ramon, CA 94583 6/2006 to 8/2007
  
  Volunteer/General Office Work/Data Entry
  
  Answer phones for the general public. Set appointments for fingerprint scans. Issue temporary parking permits for city wide events. Enter police reports in to police database for cataloging. Maintain hard copies of police reports for records and referral. Provide a line of communication between general public and law enforcement officers.
  
  Dreyers Inc.-San Ramon, CA 94583 6/2003 to 9/2006 6/2007 to 12/2007
  
  Fulltime/As needed -Customer Service/Inventory/Stocking
  
  Provide a line of communication between distribution and grocery chains. Provide customer service to shoppers about product and ordering information. Assist Sales rep. in ordering specific amounts of product per store. Monthly inventory of product for sales numbers and quotas. Set up and stock displays with product for monthly sales.
  
  
  
  
  

• Receptionist, Executive/Administrative support positions desired (danville / san ramon)
  I am seeking to provide Executive/Administrative suppport and/or Receptionist duties to a financially sound organization. I have many years of experience and can provide steller references upon acceptance of employment. Thank you for your consideration!
  KATHLEEN F. SCAUBATO
  313 Schooner Way
  Pittsburg CA 94565
  (925) 473-9668
  
  OBJECTIVE: To acquire a position that will enable me to use my experience in Executive support and general office operations, as well as the opportunity to learn and grow with a professional organization.
  • Over 20 years of experience in Executive/Administrative support, finance, project management and office operations.
  • Type 70 words per minute, including transcription.
  • Experience in Word, Excel, Powerpoint, Schedule and Outlook.
  Property Management software (Delphi).
  Purchasing software (AS400).
  Accounting software packages, such as Quick Books and Oracle.
  Real estate/mortgage software packages, such as Paragon, Point and Goldmine.
  • Graduate of the Northern Nevada Real Estate School.
  • Notary Public in the State of California.
  • Self-starter ~ willing to learn new things quickly and
  efficiently ~ professional demeanor ~ strong work ethic ~ energetic ~ confident ~ positive ~ motivated ~ a team player!
  
  December 2007 to August 2008 THE RIBEIRO COMPANIES
  (775) 825-7979
  Reno, Nevada
  Maintenance Office Manager
  Assist the Maintenance Superintendent with the operation of the Maintenance Department, which includes the supervision, time management and dispatch of our 10 Maintenance Technicians for general repairs, remodels, unit cleans, roof walks, snow removal and weekly waste management for our properties. Also prepared invoices for our Property Managers for services rendered, as well as coordinating and tracking inventory.
  December 2006 to December 2007 GRAND SIERRA RESORT AND CASINO
  (775) 789-2196
  Reno, NV
  Administrative Assistant
  Assist the Audio/Visual Managers with time management, accounting, contracting and meeting and booth preparation for our meetings and conventions.
  September 2005 to December 2006 LAKE TAHOE MORTAGE
  (775) 746-6522
  Reno, Nevada
  Transaction Coordinator
  Assisted two Mortgage Planners with the processing of their loans, ordering appraisals,
  title reports, coordinated conditions, funding and recording.
  December 2002 to September 2005 BWC MORTGAGE SERVICES
  (925) 275-6844
  San Ramon, California
  Senior Shipper
  Review, organize and assist with coordinating loans for purchase by investors.
  coordinate recording of Deeds of Trusts, Assignments and Title Policies, as well as
  processing MERS assignments once loans have been purchased by investors.
  January 1999 to December 2002 EMPLOYERS INSURANCE COMPANY OF NEVADA
  Reno, Nevada
  Executive Assistant to the Director of Nursing
  Time managed and assisted the Director of Nursing with travel arrangements, scheduling and
  coordination of meetings, agendas and meeting minutes, as well as prepare and update
  organizational charts, spreadsheets and inter-departmental charts. Responsible for
  monitoring leave authorizations, prepare offer of employment letters to our new employees,
  as well as coordinating correspondence to our injured workers, physicians and providers.
  August 1996 to November 1998 TCI CABLEVISION OF CALIFORNIA
  Walnut Creek, California
  Project Coordinator
  Provided project management and coordination to the Customer Operations team. Also assisted
  in scheduling Division Call Center meetings, preparing agendas and meeting minutes, as well as
  assistance to the Director of Customer Operations.
  January 1979 to July 1996 GREAT-WEST LIFE ASSURANCE COMPANY
  Walnut Creek, California
  Executive Assistant to the Regional Vice-President
  Assisted and time managed the Regional Vice-President, including travel arrangements, presentations,
  cost comparisons, meetings, agendas and meeting minutes. Responsible for processing commission payments
  and licensing of approximately 200 brokers/agents.
  
  

• Outside Sales / Account Executive (danville / san ramon)
  CATALINA DIAZ
  PO BOX 1592
  San Ramon, California, 94583
  Phone: 925-895-4668 Email: catalinadiaz@gmx.com
  
  Professional Summary
  An accomplished results-driven service management professional with over 10 years of business to business, retail and customer sales experience. Proven ability to interface with customers to ensure product solutions meet customer requirements. Exceptional communicator with demonstrated success-building relationships with new and existing clients. Track record of consistently exceeding objectives for superior account management
  
  Qualification Highlights
  
  • Excellent communication skills demonstrated by ability to work with people of diverse backgrounds within challenging sales and service environments.
  • Successful at Establishing Rapport that facilitates teamwork and productivity.
  • Self Motivated and Confident in making independent decisions that require critical thinking and situational analysis.
  • Superior Skills in all client service functions, listening, problem solving, and short and long-term goal setting.
  • Strong Computer Skills demonstrated by proficiency with Windows XP/NT, MS Explorer, MS Word, MS Excel,GIF-TIFF file conversion and office networking.
  
  PROFESSIONAL EXPERIENCE
  
  Client Relations Manager: Reply! Inc. 2008 - Present
  Full responsibility for managing all aspects of over 200 assigned accounts that generate over $250K in monthly recurring revenues. Provided reports as directed by EVP Sales & Service Operations.
  
  • Achieved assigned productivity goals; maintained organizational standards for managing account relationships, delivered excellent growth in account value.
  • Increased individual account values by 42% from $850 per month to $1,207 per month during initial 6 months of account ownership.
  • Reduced account attrition from 12% of account base per month to less than 3%.
  • Consulted with senior account contacts and assisted with overcoming challenges they encountered in achieving success with our programs services.
  • Whenever possible and appropriate, increased account revenue growth through expansion of territories, addition of franchises, and maximization of available cross sell/up sell opportunities.
  
  Broker Executive Assistant: TransPacific Mortgage Company, 2004-2008
  Examined and evaluated prospective residential properties; both residential sales and rentals
  • Assisted with all aspects of Real Estate sales including negotiation and approval of leasing transactions, preparation of vacancies, rent collection and tenant screening.
  • Converted initial prospect phone inquiries to on premise appointments for showing and presented homes to prospective tenants and brokers.
  • Planned, coordinated and presented open houses, including the creation, printing, and assembly of marketing collateral materials.
  • Organized staging of properties - purchased furniture/decor, coordinated deliveries, staged site, and handled storage after the sale
  
  
  
  Outside Sales Executive: Herning Underground Supply, CA 2006-2008
  Service Corporate Accounts for this provider of Electrical and Outdoor Lighting Supplies. Personally assisted the Branch Manager of Operations
  • Manage 50 accounts with small and medium size business.
  • Ensure highest client satisfaction and retention rates by quickly resolving billing and service issues.
  • Penetrate accounts by educating and up-selling clients on new products and services.
  • Researched city and county specifications on Outdoor Lighting Fixtures to ensure the customer would end up with an approved product prior to installation.
  • Provided continuous high quality support to Branch Manager.
  • Managed expense accounts and recovery.
  
  Operations Manager: Independent Electrical Supply Inc, CA 1999-2004
  Responsibilities included administrative, billing, personnel issues, payroll, and negotiation of purchase orders for all production materials.
  • Developed purchasing agreements, contracts, negotiated pricing of annual purchasing contracts.
  • Prepared comprehensive summary of sales reports.
  • Analyzed detailed sales reports of merchandise and inventory analysis reports.
  • Developed and implemented cost control measures.
  • Performed the full account cycle using Quick books accounting software.
  • Posted entries to the general ledger.
  • Prepare & Distribute financial statements.
  • Demonstrated discretion and maintained confidentiality.
  • Provided employee’s with direction on how to create a positive work environment that ensured accurate, on-time completion of assigned tasks.
  
  Continuing Professional Education
  Advanced Communication Skills; Fundamental Sale Skills; Team Leadership; Diversity Workshop; Management Skills; Conflict Management; Organizational Skills; Microsoft; Real Estate Principals & Escrow, Principles of Business Writing.
  
  

• CAKE DECORATOR needs job (danville / san ramon)
  Hi, I'm moving to San Ramon on 11/11 from Cleveland, OH and am in need of employment. I have 10 years experience decorating cakes, 3 years experience baking, and over 10 years experience in customer service. If you are hiring or know of someone hiring please contact me. I would prefer to work either in San Ramon (so I could walk to work) or someplace that can easily and quickly be reached by the BART. Thank you SO MUCH for your help and consideration.
  
  Channita

• Katie Abeyta-Full Time work to start asap (danville / san ramon)
  
  
  Kathryn Markus-Abeyta
  40 Cedar Pointe loop #714
  San Ramon CA 94583
  Cell# (925) 726-5888
  Pastita516@yahoo.com
  
  
  
  
  Qualifications
  
  Hard dedicated worker with great work ethics including being on time, rarely absent, honest, and reporting of illegal actions performed in the office in a discrete manner. Known for putting all of one’s self into completing a job and making certain that it’s done correctly.
  
  Flexible and reliable on coming in early or staying late. An active and competent worker never needing to be asked to perform a task. Always looking to lend a helping hand in covering a shift. Technical proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
  
  The customers are the key to the success of any company big or small. So my customer service skills are at a high. Demonstrating strong communication skills and the ability to build a rapport with clients. Having perfected skills in keeping clients happy by fulfilling their needs and providing a smile at each visit. Each day’s goal is the same, being polite, swift, and efficient and most importantly having satisfied customers.
  
  Work History
  
  
  Administrative Assistant, Dinucci Corporation 10/08/2007- 05/29/2008
  1057 Shary Circle
  Concord CA 94518
  925-798-3946 ask for Antionette Ramero
  
  Answer phones, fax, copy, enter in new purchase orders, close out orders, enter orders into Vista System, collect status on orders, input status into excel spreadsheet, file drawings, file job folders, email buyers and processors, assist shipping and receiving department, receive in certifications from processors and suppliers, track packages, complete inspection report data, create folders, and assist accounting department.
  
  Nutritional counselor, LA Weight Loss 12/05- 9/21/2007
  2360 Suite B Monument Blvd
  Pleasant Hill CA 94526
  (925) 603-0600
  
  Open cash register, Answer phones, work with dietitians round the clock, close out the register, work up client’s chart, make product recommendations, measure all clients, Book appointments, confirm appointments, audit all charts, Input receiving inventory, Log all products leaving the center, conduct medical history, weigh clients, clean, resolve problems with the clients, and encourage them when discouraged.
  
  Receptionist and Child Care, Linda Evans Fitness Center 10/03-6/2006
  2074 Treat Blvd.
  Walnut Creek, CA 94596
  
  Reception: Answer telephone lines 1-5, member check-in, collect any balance dues, fill out member change form for account maintenance, cashier, copy documents, restock bathroom and showers, pick up magazines, scrub down cardio and weights, count workout classes, schedule fitness appointments, schedule consultation appointments, fax instructor sign in sheet to corporate, call other locations for their daily income, email daily income to corporate, record any malfunctions in club, Make calls to incoming leads, check old leads in computer for membership.
  Child Care: Clean child care room, interact with kids, report any accidents to parent and club, check toys for dangers, feed them any snacks parent brought for the child, assist with homework, change diapers, establish games and art 'n crafts for children.
  
  Retail sales, Women’s department, Copeland’s Sports 5/05- 12/05
  1330 South California Blvd. & 185 Sun valley Mall
  Walnut Creek, CA 94596 Concord, CA 94520
  (925) 906-0469 (925) 685-1022
  
  Answer phones, cashier, returns, issue gift certificates, count in and out registers, clean, hang apparel, sensor and unsensor product, mark down prices, call in transfers of product, call in travelers checks, redeem gift certificates, merchandise the product, take product out of inventory for transfers, and customer service.
  
  EDUCATION
  
  Heald College Start date 7/23/2007 -current
  5130 Commercial Circle
  Concord, Ca 94520
  (925) 288-5841
  
  Diablo Valley College 6/28/03-5/2007
  321 Golf Club Road
  Pleasant Hill, CA 94523- 1 544
  (925)685- 1 230
  
  Volunteer Service
  
  Search And Rescue 03/2002
  Contra Costa County Sheriff Department OES-Volunteer Services-SAR 50 Glacier Rd.
  Martinez, CA 94553 (925) 3 1 3-2423
  Supervisor : Richard E. Brown, Chris Boyer
  Position: Explorer
  Basic first aid training, Man tracking, Basic field search, Blood borne pathogen training
  
  Junior Diabetes Walk A Thon 10/1 7/2002
  Longs Drug Store
  141 North Civic Drive Walnut Creek, CA 94596 (925) 2 1 0-6566
  Supervisor: Jackie Gelder
  Position: T-shirt and Registration
  I would give each volunteer their registration form and T-shirt when it was completed
  
  
  References
  
  1. Annette & Gary Lovos
  Personal, Family
  Home: (925) 685-3018
  Alternate: (925) 691-7226
  
  2. Ashley Pontes
  Former co- worker
  Personal
  Cell# 925-812-4444
  
  3. Brandy Gilory
  Personal
  Roommate
  Cell# 209-298-6158
  
  4. Jeanine Viola
  Professional
  Former co-worker
  Home # 510-260-0735
  
  5. Kevin End Zone Promotions Manager
  Employer
  Professional
  Cellular : (408) 777-1348
  
  6. Christine lamborn
  Co worker & employer
  Professional/personal
  Home: (925) 459-8877

• Profess. Male w/Outstanding Leadership Qualities seek. Part-Time Work (danville / san ramon)
  Hello,
  
  my name is J.R., for short and the purpose of me writing is to catch the attention of a company in need of a dependable, professional, hard working, dedicated employee. I've been employed with the same company for the past 13 years and at the present time I'm seeking part time work to help support my family, which includes a new son, born 9/15/08.
  
  I'm available for work Part-time, after 2:30 pm up until midnight. I can be reached at (925)395-8684 or E-mail at jelaniorashad@gmail.com
  
  Please view my resume at your leisure and I thank you for your time and consideration.
  
  Objective:
  To obtain a professional position in a business environment to where my office and computer skills as well as my drive, great ability to interact, commitment, enthusiasm and new ideas can be utilized.
  
  Summary of Qualifications:
  · More than 12 years of Underwriting experience
  · Adept at written and verbal communication on all levels
  · Outstanding leadership qualities, hard working, detail oriented, able to multi-task
  · Knowledgeable in technology and medical terminology
  · Able to learn and apply quickly and effectively
  
  Employment History:
  New York Life Insurance San Ramon, CA 1995-present
  Senior Underwriting Associate
  · Analyze information in insurance applications to determine whether a risk is acceptable and will not result in a loss
  · Performs Underwriting support and processing standard underwriting work and underwrites substandard applications without an APS
  · Underwrites standard and substandard applications up to and including $1,000,000
  · Communicates with underwriters, agents, and G.O. staff in regards to underwriting procedures, status
  · Resolves routine problems independently and makes suggestions to improve work processes
  · Answers basic inquires, regarding eligibility, policies, underwriting and compliance procedures
  · Provides feedback to lower level accelerated underwriters
  · Electrocardiogram interpretation
  
  Positive Communications
  Customer Service Representative Pleasanton, CA 1993-1995
  · Provide help desk resources and technical advice
  · Detect, diagnose and resolve problems with equipment
  · Receive, schedule, and completed service calls
  · Maintain rapport with customers; training users in correct use and maintenance of equipment
  · Provide product and service information; clarifying customer complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem
  
  Education: Santa Barbara Business College- Fremont, CA
  Registered Medical Assistant, Associates Degree (1998)
  
  Heald Business College, CA
  Associates in Technology, Computers (2001)
  
  Excellent references available upon request
  
  
  
  

• Medical Receptionist/Medical Assistant (danville / san ramon) (danville / san ramon)
  LUISA M. YUZON
  San Ramon, CA 94583
  (925) 577-4425
  lyuzon@hotmail.com
  
  CAREER SUMMARY
  
  Over Sixteen years of progressive responsibilities in the Administrative Assistant field. Range of experience includes word processing, data entry, and accounting. Computer skills include Microsoft Word/Excel and WordPerfect. Ability to type 65 WPM.
  
  EDUCATION
  
  04/2000- 8/2001 Diablo Valley College, San Ramon, CA
  08/1980 -07/1983 Allan Hancock College, Vandenberg Air Force Base, CA
  06/1978 -08/1980 Chabot College, Hayward, CA
  
  EXPERIENCE
  
  01/2007-12/2007 Administrative Assistant
  EMC Software, Pleasanton, CA
  Temporary Agency (TacWorldwide)
  • Received email or physical booking packet from PCs to process.
  • Prints all required bookings papers (SRF, Signed SOW, Quotes, emails, etc).
  • Created DMS cover sheet and organized papers accordingly.
  • Filed in Eroom and Email soft copies to PCs.
  
  07/2005 -06/2006 Loan Coordinator II
  Washington Mutual Retail Processing, Pleasanton, CA
  Temporary Agency (Aerotek)
  
  • Reviewed the loan application package for completeness and accuracy.
  • Verified and validates supporting income, asset and liability documentation.
  • Reviewed and verifying credit report and other income and liabilities.
  • Signed off on loan conditions, analyze title report, purchase contract and escrow instructions
  • Typed loan application form on database
  • Assisted E-mail responses, mail distribution, report generation
  • Answered multi-line phones and forward messages to appropriate staff
  • Distributed press kits, prepared mailings
  
  01/2005 -04/2005 Medical Claims Data Entry
  Primary Eye Care Network, San Ramon, CA
  Temporary Agency (Dynamic)
  
  • Received customer account information, filed customer accounts alphabetical and numerical, organized customer bankruptcy accounts, made outbound calls to collect on outstanding bills, received payments for bills, provided customer service and assisted with customer complains, answered multi-line phones and forwarded messages to appropriate staff and checked inventory
  
  02/2004 -06/2004 Word Processor /Typist
  Alliance Title Company, Pleasanton, CA
  
  • Typed preliminary reports and title policies
  • Answered phones and took messages, dispatched security to problematic areas and kept a detailed log of alarms that went off
  • Provided customer service and assisted with customer complains
  • Filed all necessary paperwork alphabetically
  
  08/2002 -09/2003 Word Processor/Typist/Receptionist
  Fidelity National Title Company, Pleasanton, CA
  
  • Typed preliminary reports and title policies
  • Prepared preliminary report and correspondence for review
  • Ensured all appraisals and credit reports including demands
  • Proofread correspondence, preliminary reports, title policies
  
  04/2001 -08/2002 Loan Coordinator I
  Washington Mutual Wholesale Processing, Pleasanton, CA
  
  • Assisted E-mail responses, mail distribution, report generation
  • Answered multi-line phones and forward messages to appropriate staff
  • Distributed press kits, prepared mailings
  • Prepared loan documents and correspondence for review
  
  11/1997 -08/2000 Word Processor/Typist
  First American Title Company, Pleasanton, CA
  
  • Typed preliminary reports, guarantees, title policies
  • Distributed preliminary reports and title policies
  • Collated completed title reports and distribute accordingly in a timely manner
  • Performed related clerical duties as necessary, answering telephone etc.
  
  03/1996 -11/1997 Word Processor/Typist
  Placer Title Company, San Leandro, CA
  
  • Typed preliminary reports, guarantees, title policies recorded documents into computer system
  • Assisted receptionist
  • Pulled documents as needed
  • Proofreading as needed
  
  03/1986 -07/1994 Word Processor/Typist
  North American Title Company, Hayward, CA
  
  • Typed preliminary reports and title policies
  • Answered phones and took messages, dispatched security to problematic areas and kept a detailed log of alarms that went off
  • Prepared materials for mailing including addressing, stuffing envelopes and making labels
  • Maintained all logs and reporting documentation as required

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